TECHSHIP IS A GLOBAL SUPPLIER OF WIRELESS COMPONENTS
FIBOCOM L860-GL-10-0Supplier number:
Fibocom L860-GL is an LTE CAT-16 M.2 data card module based on the Intel XMM7560 chipset.
The L860-GL have a wide range of supported LTE frequency bands commonly used in many different regions of the world. Supporting up to 4x4 downlink MIMO, 5 carrier aggregations and 256QAM modulation it can reach the LTE UE Cat 16 downlink requirements. It is widely used in consumer electronics such as Laptops, Tablets and the gateway industry.
Please observe that the L860-GL modules data interface to host system is PCIe. USB2 is only available for debug purposes.
How to collect initial diagnostics data and logs for Fibocom cellular modules needed when requesting Techship technical support?
In order to ease the troubleshooting of technical problems and understand your end-product or application and its usage scenario we ask you to please provide the following information when creating a technical support ticket at: techship.com/technical_support/
Please give a detailed problem description and in what precise circumstances it is present.
Describe the host system:
-Hardware (system board, processor architecture, other peripheral devices...)
-Operating system with detailed versions (E.g. Windows version and build, Linux distribution, kernel version)
-Drivers used and versions (Linux: out-of-tree vendor drivers or in-kernel drivers?)
Details from the cellular module label:
-SKU/BOM or P/N code
For Linux systems, capture terminal logs from commands:
ls -l /dev/serial/by-id
ls -l /sys/bus/usb-serial/devices
The cellular module logs can be acquired by accessing one of the USB enumerated serial (COM) interfaces or physical UART serial interfaces accepting AT commands. In Windows device manager they are generally found as modem infterface or serial and ports interface types).
Send AT commands to module and capture the text output:
Test that you get a OK reply:
Enable AT command echo:
Verbose error reporting:
USB endpoint configuration:
Serial port configuration:
Selected network access techniques:
List network operator info:
Network registration status:
Signal quality parameters:
List APN details:
List Packet switch enable/disable status:
List PDP profiles status:
List bearers and IP addresses:
Check SIM status:
Selected radio access technology:
Selected RAT and active frequency band(s):
For modems supporting 5G
List CA information: