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Sierra Wireless EM7565, CAT-12, M.2 CBRS ENABLED

Article Number: 10839
Supplier number: 1104207

The Sierra Wireless EM7565 module is part of the EM Series offering global 4G coverage, unprecedented LTE speeds, bandwidth, and network performance on the M.2 form factor commonly used in networking equipment. This is the last 4G module you will need before migrating to 5G.

Leveraging LTE-LAA and CBRS unlicensed bands and carrier aggregation, this LTE-Advanced Pro Cat-12 embedded module delivers up to 600Mbps downlink speed and 150Mbps uplink speed, offering global 4G coverage on a single module. With automatic fallback to 3G networks and integrated GNSS receiver (GPS, GLONASS, Beidou, and Galileo satellite systems supported), the EM7565 is ideal for mobile computing, networking, and industrial M2M applications.

Coupled with the most operator certifications in the industry and network switching capability, EM7565 allows customers to change their network provider anytime, providing more flexibility in manufacturing.

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UMTS Bands
B1 (2100)
B2 (1900)
B19 (800)
B8 (900)
B4 (AWS)
B5 (850)
B6 (800)
B9 (1700)
MIMO (Multiple-Input Multiple-Output)
Yes
LTE Bands
B1 (2100)
B2 (1900)
B3 (1800)
B4 (AWS)
B7 (2600)
B8 (900)
B9 (1800)
B12 (700ac)
B13 (700c)
B18 (800lower)
B19 (800 upper)
B20 (800DD)
B5 (850)
B42 (TDD 3500)
B43 (TDD 3600)
B26 (US 850 Ext)
B28 (700 APAC)
B29 (US 700de Lower)
B41 (TDD 2500)
B30 (2300 WCS)
B66 (AWS-3)
B32 (1500)
B46 (TDD 5200)
B48 (3600)
Manufacturer
Sierra Wireless
LTE Region
Europe
North America
Asia
Australia
South America
Japan
Africa
Module KEY
B
FOTA Firmware Updates
Yes
Form Factor
M.2 3042
Technology
LTE - cat 12
Antenna Interface
IPEX MHF-4
GPS
Yes
GNSS technology
GPS
GLONASS
BeiDou
Galileo
Max DL Speed
600 Mbps
Max UL Speed
150 Mbps
Chipset
Qualcomm
MDM9x50
Operating Temperature Range
-30 °C – 70 °C
Driver Support
Linux
Android
Windows
Windows 8
Windows 8.1
Windows 10
Interface
USB 2.0
USB 3.0
SIM card
Voice Call Support
No
GNSS antenna support
Passive
Active
SIM interface
Through M.2 connector
Dual SIM interface
GPIO
Yes
Carrier Certification
AT&T
Extended Operating Temperature Range
-40 °C – 85 °C
Audio interface
Digital PCM signal input/output in socket
Digital I2S signal input/output in socket
Certification
FCC
GCF
NCC
PTCRB
CE RED
Size
42 x 30 x 2.3 mm
Technical details:
For details on the firmware version related to the manufacturers product number and SKU/BOM codes, please relate to:
SKU/BOM code vs. firmware version comparison chart

This datasheet shows an comparison overview of the EM-series cellular modules from Sierra Wireless.

Download

Hardware guide and product specifications for the Sierra Wireless EM7565 cellular M.2 Key B module.

Download

Uploaded at
2017-11-09 10:26:15
Last updated
2019-07-16 13:35:31
Version
41110788 r10
Related products
Sierra Wireless EM7565 LTE CAT-12
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled

This guide compares and describes the hardware differences between the Sierra Wireless AirPrime EM cellular modules based on the M.2 key B form factor.

Download

Uploaded at
2018-06-11 14:49:40
Last updated
2018-12-03 11:53:37
Version
41112212 R1
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12
Sierra Wireless EM7511 LTE CAT-12

This document describes proprietary, password-protected AT commands available for Sierra Wireless AirPrime® 9x50-based intelligent embedded modules.

Download

Uploaded at
2018-04-03 16:50:50
Last updated
2019-03-04 11:00:30
Version
R2
Related products
Sierra Wireless EM7511 LTE CAT-12
Sierra Wireless EM7565 LTE CAT-12
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled

This guide describes the USB interface mapping in host system for the Sierra Wireless EM75** series cellular modules

Download

Uploaded at
2019-06-10 09:12:02
Last updated
2019-06-10 09:12:02
Version
41113322 R1
Related products
Sierra Wireless EM7511 LTE CAT-12
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12

This technical note describes the thermal mitigation for Sierra Wireless AirPrime EM75 series.

Download

Uploaded at
2019-07-16 13:47:45
Last updated
2019-07-16 13:48:08
Version
41112528 r1
Related products
Sierra Wireless EM7565 LTE CAT-12
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7511 LTE CAT-12

This guide describes differences in how the the single Rmnet USB endpoint can be used to separate and support multiple PDN connections for Sierra Wireless modules based on Qualcomm chipset MDM9x06, MDM9x07, MDM9x50 with the GobiNet and GobiSerial drivers.

Download

Uploaded at
2018-01-12 15:10:07
Last updated
2018-12-03 11:54:04
Version
2174187 - Rev1.0
Requirements
Linux GobiNet, GobiSerial drivers
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12
Sierra Wireless EM7511 LTE CAT-12

EU Certificate for EM7565

Download

Uploaded at
2019-09-19 13:58:10
Last updated
2019-09-19 13:58:10
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12

IC Certificate for EM7565

Download

Uploaded at
2019-09-19 14:01:06
Last updated
2019-09-19 14:01:06
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12

NCC Certificate for EM7565

Download

Uploaded at
2019-09-19 13:56:37
Last updated
2019-09-19 13:56:37
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12

CCC Certificate for EM7565

Download

Uploaded at
2019-09-19 13:27:09
Last updated
2019-09-19 13:27:27
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled

Certificate for EM7565 Mexico

Download

Uploaded at
2019-09-19 13:25:32
Last updated
2019-09-19 13:25:33
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled

RohS Declaration of Conformity Document for Sierra Wireless EM7565

Download

Uploaded at
2018-11-27 15:12:42
Last updated
2018-11-27 15:12:42
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12

CE RED Compliance Statement Sierra Wireless EM7565 cellular module

Download

Uploaded at
2018-11-27 15:11:14
Last updated
2018-11-27 15:11:14
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12

This zip archive contains the Sierra Wireless Linux QMI SDK files:
Linux QMI SDK Full Version
Linux QMI SDK Lite Version
Linux QMI SDK Customer Release Note
Sierra Linux QMI drivers
Linux QMI SDK Application Developers Guide
Linux QMI Drivers - Customer Release Notes

Download

Uploaded at
2017-02-20 10:14:45
Last updated
2019-08-13 13:11:45
Version
V.04.00.21
Requirements
Linux kernel compatibility: 2.6.32 to 5.0
The following processors are supported:
x86 (32bit & 64bit), ARM, PPC, MIPS

The following Sierra Wireless devices are supported:
EM/MC74xx
EM75xx
EM/MC73xx
WP76xx
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Sierra Wireless MC7430 mPCIe
Sierra Wireless EM7430 LTE Cat 6
Sierra Wireless EM7305
Sierra Wireless MC7354
Sierra Wireless MC7304
Sierra Wireless WP7502
Sierra Wireless WP8548
Sierra Wireless EM7565 LTE CAT-12
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless MC7350

This ZIP archive contains the Sierra Wireless Linux QMI drivers with manual and release notes.
In the Application Developers Guide you find instructions on how to install the drivers.

Linux QMI GobiNet and GobiSerial Drivers - Customer Release Notes
Linux QMI SDK Application Developers Guide.pdf
Sierra Linux QMI drivers

Download

This archive contains the Sierra Wireless Android RIL library with related manuals and release notes.

Download

Uploaded at
2017-10-05 17:57:52
Last updated
2019-07-16 16:18:35
Version
Android RIL_V9.0.4.0_ARM_64_bin_Android RIL_V8.1.2_x86_64_bin
Requirements
The following Android versions are supported:
• x86
▪ 5.0 (Lollipop)
▪ 5.1 (Lollipop)
▪ 6.0 (Marshmallow)
▪ 7.1 (Nougat)
▪ 8.1 (Oreo)

• ARM
▪ 5.0 (Lollipop)
▪ 5.1 (Lollipop)
▪ 6.0 (Marshmallow)
▪ 7.0 (Nougat)
▪ 7.1 (Nougat)
▪ 8.0 (Oreo)
▪ 8.1 (Oreo)
▪ 9.0 (Pie)
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Sierra Wireless EM7565 LTE CAT-12
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Sierra Wireless EM7305
Sierra Wireless EM7355
Sierra Wireless MC7455 LTE Cat 6
Sierra Wireless EM7455 LTE Cat 6
Sierra Wireless MC7430 mPCIe
Sierra Wireless EM7430 LTE Cat 6
Sierra Wireless HL8518
Sierra Wireless HL8528
Sierra Wireless HL8548
Sierra Wireless HL8548-G
Sierra Wireless WP8548
Sierra Wireless MC-WP7607 LTE CAT-4 mPCIe

This executable file install the Windows drivers for Sierra Wireless EM/MC Series cellular modules

Download

This archive contains the Sierra Wireless EM7565 Windows firmware update package for Generic PRI as well as the firmware binary files for update on Linux based platforms. Please relate to the release notes prior to update regarding update instructions.

Download

Uploaded at
2019-07-16 14:09:17
Last updated
2019-07-16 14:10:12
Version
SWI9X50C_01.09.04.00_GENERIC_002.019_000
Requirements
Sierra Wireless Windows drivers
Sierra Wireless Linux Gobinet drivers
Sierra Wireless QMI SDK firmware update sample applications
Related products
Sierra Wireless EM7565 LTE CAT-12
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled

This archive contains the Sierra Wireless EM7565 Windows firmware update package for AT&T operator PRI (002.008_004) as well as the firmware binary files for update on Linux based platforms. Please relate to the release notes prior to update regarding update instructions.

Download

Uploaded at
2018-11-09 10:06:46
Last updated
2019-07-16 14:37:27
Version
V.01.07.02.00 (ATT PRI: 002.008_004)
Requirements
For Windows systems:
Microsoft Windows 8+
Sierra Wireless Windows driver package

For Linux systems:
Sierra Wireless GobiNet and GobiSerial drivers
Sierra Wireless QMI SDK firmware update sample applications
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12

This archive contains the Sierra Wireless EM7565 Windows firmware update package for
Verizon operator (PRI: 002.015.001) as well as the firmware binary files for update on Linux based platforms. Please relate to the release notes prior to update regarding update instructions.

Download

Uploaded at
2018-12-04 10:49:30
Last updated
2019-03-15 09:43:28
Version
V. 01.08.04.00 (VERIZON PRI: 002.015.001)
Requirements
For Windows systems:
Microsoft Windows 8+
Sierra Wireless Windows driver package

For Linux systems:
Sierra Wireless GobiNet and GobiSerial drivers
Sierra Wireless QMI SDK firmware update sample applications
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12

This application note describes the requirement for configuring RF band mask correctly when using the Generic firmware 01.08.04.00 002.012_000 (Generic PRI) with US Cellular network operator on the Sierra Wireless EM75 series modules.

Download

Uploaded at
2019-07-16 15:11:34
Last updated
2019-07-16 15:11:34
Version
v1.0
Requirements
Generic firmware 01.08.04.00 002.012_000
US Cellular network operator
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This archive contains the Sierra Wireless EM7565 Windows firmware update package for Softbank network operator as well as the firmware binary files for update on Linux based platforms. Please relate to the release notes prior to update regarding update instructions.

Download

Uploaded at
2019-07-16 14:42:15
Last updated
2019-07-16 14:42:15
Version
SWI9X50C_01.09.04.00_00_SOFTBANK_002.017_000
Requirements
Sierra Wireless Windows drivers
Sierra Wireless Linux Gobinet drivers
Sierra Wireless QMI SDK firmware update sample applications
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12

This archive contains the Sierra Wireless EM7565 Windows firmware update package for Docomo network operator as well as the firmware binary files for update on Linux based platforms. Please relate to the release notes prior to update regarding update instructions.

Download

Uploaded at
2019-07-16 14:31:42
Last updated
2019-07-16 14:31:42
Version
SWI9X50C_01.09.04.00_00_DOCOMO_002.015_000
Requirements
Sierra Wireless Windows drivers
Sierra Wireless Linux Gobinet drivers
Sierra Wireless QMI SDK firmware update sample applications
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12

This archive contains the Sierra Wireless EM7565 Windows firmware update package for Generic PRI as well as the firmware binary files for update on Linux based platforms. Please relate to the release notes prior to update regarding update instructions.

Download

Uploaded at
2018-11-09 10:11:21
Last updated
2019-07-16 14:38:28
Version
SWI9X50C_01.08.04.00_GENERIC_002.012_000
Requirements
For Windows systems:
Microsoft Windows 8+
Sierra Wireless Windows driver package

For Linux systems:
Sierra Wireless GobiNet and GobiSerial drivers
Sierra Wireless QMI SDK firmware update sample applications
Related products
Sierra Wireless EM7565 LTE CAT-12
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled

This archive contains the Sierra Wireless EM7565 Windows firmware update package for Generic PRI as well as the firmware binary files for update on Linux based platforms. Please relate to the release notes prior to update regarding update instructions.

Download

Uploaded at
2018-07-19 10:57:53
Last updated
2018-12-06 09:08:51
Version
EM7565_SWI9X50C_01.07.02.00_00_GENERIC_002.004_000
Requirements
For Windows systems:
Microsoft Windows 8+
Sierra Wireless Windows driver package

For Linux systems:
Sierra Wireless GobiNet and GobiSerial drivers
Sierra Wireless QMI SDK firmware update sample applications
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12
Question

How-to change the cellular modulesUSB composition mode to Mobile Broadband Interface Model (MBIM) used by Windows 8 and 10 systems for controlling and establishing data connectivity through the built-in connection manager in Windows?

Solution

This is done by sending a set of AT commands to the cellular modules Modem or AT serial interface found in Windows Device Manager. Please see list below for associated AT commands.
(For additional details, refer to the product specific software, ports, and AT commands guides found on the Techship product web pages under technical documentation tab).

After the AT commands have been received by the module and has restarted, the USB interface endpoint composition should have changed to include MBIM interface as well.

You can find the correct Serial COM port number by checking Windows Device Manager, under the Modems drop down -> (right click and see properties for selected COM port info) or under the Ports (COM & LPT) drop down.

Vendor specific commands to use:
Sierra Wireless EM75xx series module:
AT!ENTERCND="A710"
AT#USBCOMP=1,3,100D
AT!RESET

Sierra Wireless EM74xx, MC74xx series module:
AT!ENTERCND=”A710”
AT!USBCOMP=1,1,100D
AT!RESET

Sierra Wireless EM73xx, MC73xx series module:
AT!ENTERCND=”A710”
AT!UDUSBCOMP=8
AT!RESET

Simcom SIM7100, SIM7500 and SIM7600 series modules:
AT+CUSBPIDSWITCH=9003,1,1
AT+CRESET

ZTE Welink ME3630 series:
AT+ZSWITCH=8
AT+ZRST

Telit LE910C1 and LE910C4 series:
AT#USBCFG=2
AT#REBOOT

Telit LM940 and LM940A11:
AT#USBCFG=2
AT#REBOOT

Telit LM960 and LM960A18:
AT#USBCFG=2
AT#REBOOT

Telit LE910 V2 series:
AT#USBCFG=3
AT#REBOOT

On Huawei and Telit LN94x series modules the USB mode changing is done automatically by the modules Windows drivers based on current Windows version.

Please be aware that some USB mode configurations do not include any serial interfaces, making it impossible to revert the changes using AT commands.

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Sierra Wireless MC7350
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Huawei MU709s-2 mPCIe
Huawei ME909s-821 mPCIe
Huawei ME909s-821 LGA
Huawei ME909s-120 mPCIe EU
Huawei ME909s-120 LGA EU
Huawei MU709s-6 mPCIe
SimCom SIM7100E LTE SMT EU
SimCom SIM7100E LTE mPCIe EU
SimCom SIM7100A LTE mPCIe US
SimCom SIM7100C LTE mPCIe China
Huawei ME906s-158 M.2 EU
Huawei ME909s-120 LGA dev.kit
Sierra Wireless MC7455 LTE Cat 6
Sierra Wireless EM7455 LTE Cat 6
SimCom SIM7100E LTE mPCIe SIM
Sierra Wireless MC7430 mPCIe
Sierra Wireless EM7430 LTE Cat 6
ZTE ME3610 E1A LCC
Techship Starter kit Huawei ME909s
SIMCom SIM7500A LTE SMT US
SIMCom SIM7500E LTE SMT EU
Welink ME3630 E1C LCC EU
Welink ME3630 E1C mPCIe EU
SIMCom SIM7500E LTE mPCIe EU
Welink ME3630 U1A LCC (US)
Welink ME3630 U1A mPCIe (US)
SIMCom SIM7500SA LTE mPCIe Audio
Telit LM940 LTE CAT-11, GPS, mPCIe
Telit LE910-EU V2 LTE CAT-4, mPCIe
Telit LE910-SV V2 LTE CAT-4, Verizon, mPCIe
Telit LE910-NA V2 LTE CAT-4, AT T, TM, mPCIe
Telit LE910-AU V2 LTE CAT-4, Telstra, mPCIe
Telit LE910-NA1 LTE CAT-1 LGA
Telit LE910-EU1 LTE CAT-1 LGA
Telit LE910-SV1 LTE CAT-1 LGA
Telit LE910-EU V2 LTE CAT-4 LGA
Telit LE910-NA V2 LTE CAT-4 LGA
Telit LE910D1-E1 LTE CAT-1 LGA
SIMCom SIM7600E-H LTE SMT EU
SIMCom SIM7600E-H LTE CAT-4 mPCIe EU
Sierra Wireless EM7565 LTE CAT-12
Welink ME3630 C1C mPCIe CN
SIMCom SIM7600E-H LTE CAT-4 mPCIe SIM
SIMCom SIM7600A-H LTE CAT-4 mPCIe Audio
Welink ME3630 E1C M.2 EU
Welink ME3630 E2C CAT-1 M.2 EU
Telit LE910-NA V2 LTE CAT-4, S.SKU, mPCIe
SIMCom SIM7600SA-H LTE CAT-4 mPCIe
SIMCom SIM7600A-H LTE CAT-4 mPCIe US
SIMCom SIM7600V-H LTE CAT-4 mPCIe Audio Verizon
SIMCom SIM7600SA-H LTE CAT-4 mPCIe with SIM holder
SIMCom SIM7600E LTE CAT-1 mPCIe
SIMCom SIM7600SA LTE CAT-1 mPCIe
SIMCom SIM7600E-H LTE CAT 4 -mPCIE with Audio
Telit LM960 LTE CAT-18, GPS, mPCIe
Sierra Wireless EM7511 LTE CAT-12
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Telit LE910C4-NF LTE CAT-4 mPCIe
SIMCom SIM7600G-H LTE CAT-4 mPCIe
Telit LE910C1-EU LTE CAT-1 mPCIe
Telit LE910C4-EU LTE CAT-4 mPCIe
Telit LM940, HW Rev. 2, LTE CAT-11, GPS, mPCIe
Telit LM960A18 LTE CAT-18 mPCIe
Question

What Linux kernel modules and configs are commonly used for communicating with cellular modules over their USB interface?

Solution

Most cellular modules can be supported in Linux by using som of the in-kernel drivers. The physical data interface to the host Linux system is usually done over USB which enumerates a set of different endpoints/interfaces. A set of serial interfaces for Modem/PPP, AT commands, NMEA location data and chipset debug information are almost always available in all configurations.

In addition some type of network endpoint/interface are also available and exposed. This can vary between manufacturers and chipset vendors and can also commonly be configurable by using USB configuration mode switching or through vendor specific AT commands.

Recommended kernel configurations to enable are listed bellow. Many cellular modules base their Linux support on these modules and drivers. Once included in the kernel build, the USB interfaces will be detected and bound correctly out-of-the-box or after applying source code patches to the driver modules.

Configs for USB serial drivers:
CONFIG_USB_SERIAL
CONFIG_USB_SERIAL_GENERIC
CONFIG_USB_SERIAL_WWAN
CONFIG_USB_SERIAL_OPTION
CONFIG_USB_SERIAL_QUALCOMM
CONFIG_USB_ACM

Configs for Modem/PPP support:
CONFIG_PPP
CONFIG_PPP_BSDCOMP
CONFIG_PPP_DEFLATE
CONFIG_PPP_FILTER
CONFIG_PPP_MPPE
CONFIG_PPP_MULTILINK
CONFIG_PPPOE
CONFIG_PPP_ASYNC
CONFIG_PPP_SYNC_TTY

Configs for USB network drivers:
CONFIG_USB_USBNET
CONFIG_USB_NET_QMI_WWAN
CONFIG_USB_NET_CDCETHER
CONFIG_USB_NET_RNDIS_HOST
CONFIG_USB_NET_CDC_NCM
CONFIG_USB_NET_HUAWEI_CDC_NCM
CONFIG_USB_NET_CDC_MBIM

Please relate to the Techship product specific web pages for vendor specific Linux integration guides.

Below is a selection of kernel commits relating to cellular module support in Linux kernels:
qmi_wwan: Add support for Fibocom NL678 series
qmi_wwan: Added support for Telit LN940 series
qmi_wwan: Added support for Fibocom NL668 series
USB: serial: option: add support for GosunCn ME3630 RNDIS mode
USB: serial: option: add support for Simcom SIM7500/SIM7600 RNDIS mode
USB: serial: option: add Simcom SIM7500/SIM7600 (MBIM mode)
USB: serial: option: add Fibocom NL678 series
USB: serial: option: add Telit LN940 series
USB: serial: option: add Fibocom NL668 series
USB: serial: option: add GosunCn ZTE WeLink ME3630
qmi_wwan: apply SET_DTR quirk to the SIMCOM shared device ID

If you use any of the listed cellular modules, drivers and specified USB modes in the commits above, ensure that your kernel version already include the patch or apply it to your build.

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Huawei ME909u-521 developer kit
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Sierra Wireless MC7304
Sierra Wireless MC7354
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Sierra Wireless EM7305
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Huawei MS2131i-8 USB-stick
Huawei MU709s-2 mPCIe
Huawei ME909s-821 mPCIe
Huawei ME909s-821 LGA
Huawei ME909s-120 mPCIe EU
Huawei ME909s-120 LGA EU
Huawei MU709s-6 mPCIe
SimCom SIM5360E HSPA+ mPCie EU
SimCom SIM7100E LTE SMT EU
SimCom SIM7100E LTE mPCIe EU
SimCom SIM7100A LTE mPCIe US
SimCom SIM7100C LTE mPCIe China
SimCom SIM7230 LTE mPCIe EU
Huawei ME906s-158 M.2 EU
Huawei ME909s-120 LGA dev.kit
Sierra Wireless MC7455 LTE Cat 6
Sierra Wireless EM7455 LTE Cat 6
SimCom SIM7100E LTE mPCIe SIM
SimCom SIM5360E HSPA+ mPCie Audio/GPS
Sierra Wireless MC7430 mPCIe
SimCom SIM5360E-mPCIe SIM
Sierra Wireless EM7430 LTE Cat 6
Techship Starter kit Huawei MU709s
Techship Starter kit Huawei ME909s
SIMCom SIM7500A LTE SMT US
SIMCom SIM5300E HSPA SMT
SIMCom SIM5300E Development kit
SIMCom SIM7500A Development kit
Sierra Wireless WP7502
SIMCom SIM7500E LTE SMT EU
SIMCom SIM7500E Development Kit
Welink ME3630 E1C LCC EU
Welink ME3630 E1C mPCIe EU
SIMCom SIM7500E LTE mPCIe EU
Welink ME3630 U1A LCC (US)
Welink ME3630 U1A mPCIe (US)
SIMCom SIM7500SA LTE mPCIe Audio
SIMCom SIM7000E CAT-M/NB-IoT SMT
Telit HE910-G HSPA+, GPS, mPCIe
Telit HE910-G-SIM HSPA+, GPS, miniPCIe, SIM card holder
Telit HE910-D HSPA+, miniPCIe, Global
Telit HE910-D-SIM HSPA+, miniPCIe, SIM card holder
Telit LM940 LTE CAT-11, GPS, mPCIe
Telit LE910-EU V2 LTE CAT-4, mPCIe
Telit LE910-SV V2 LTE CAT-4, Verizon, mPCIe
Telit LE910-NA V2 LTE CAT-4, AT T, TM, mPCIe
Telit LE910-AU V2 LTE CAT-4, Telstra, mPCIe
Telit HE910-GL SIM UMTS, miniPCIe, SIM card holder
Telit HE910-G (Voice) HSPA+ LGA
Telit HE910-DG HSPA+ LGA
Telit HE910-EUD HSPA LGA
Telit LE910-NA1 LTE CAT-1 LGA
Telit LE910-EU1 LTE CAT-1 LGA
Telit LE910-SV1 LTE CAT-1 LGA
Telit LE910-EU V2 LTE CAT-4 LGA
Telit LE910-NA V2 LTE CAT-4 LGA
Telit LE910D1-E1 LTE CAT-1 LGA
Telit LN940 A11 LTE CAT-11 M.2
Telit LN940 A9 LTE CAT-9 M.2
SIMCom SIM7000E Development Kit
Huawei MS2372h-153 LTE USB Dongle EU
SIMCom SIM7600E-H LTE SMT EU
SIMCom SIM7600E-H LTE CAT-4 mPCIe EU
Sierra Wireless EM7565 LTE CAT-12
Welink ME3630 C1C mPCIe CN
SIMCom SIM7600E-H LTE CAT-4 mPCIe SIM
Huawei MS2372h-517 LTE USB Dongle US
SIMCom SIM7600A-H LTE CAT-4 mPCIe Audio
Huawei MS2372h-607 LTE USB Dongle Asia
Welink ME3630 E1C M.2 EU
Welink ME3630 E2C CAT-1 M.2 EU
Telit LE910-NA V2 LTE CAT-4, S.SKU, mPCIe
SIMCom SIM7600SA-H LTE CAT-4 mPCIe
SIMCom SIM7600A-H LTE CAT-4 mPCIe US
SIMCom SIM7600V-H LTE CAT-4 mPCIe Audio Verizon
Telit LE910-NA1 LTE CAT-1 Developer Kit
Telit LE910-EU1 LTE CAT-1 Developer Kit
Telit LE910-SV1 LTE CAT-1 Developer Kit
SIMCom SIM7020E-SUB KIT Developer kit
SIMCom SIM7000G
SIMCom SIM7020E NB-IoT SMT
SIMCom SIM7600SA-H LTE CAT-4 mPCIe with SIM holder
SIMCom SIM7600E LTE CAT-1 mPCIe
SIMCom SIM7600SA LTE CAT-1 mPCIe
SIMCom SIM7600E-H LTE CAT 4 -mPCIE with Audio
Telit LM960 LTE CAT-18, GPS, mPCIe
Telit LN941 LTE CAT-6, M.2
Sierra Wireless EM7511 LTE CAT-12
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
SIMCom SIM7000G Development Kit
SIMCom SIM7000E CAT-M/NB-IoT PCIE
SIMCom SIM7000G CAT-M/NB-IoT/GSM miniPCIe
SIMCom SIM7600E Development Kit
SIMCom SIM7020G-SUB KIT
Sierra Wireless MC-WP7607 LTE CAT-4 mPCIe
Telit LE910C4-NF LTE CAT-4 mPCIe
SIMCom SIM7906E LTE CAT-6 M.2
SIMCom SIM7000A CAT-M/NB-IoT mPCIe
SIMCom SIM7600G-H LTE CAT-4 mPCIe
Telit LE910C1-EU LTE CAT-1 mPCIe
Telit LE910C4-EU LTE CAT-4 mPCIe
SIMCom SIM7070E CAT-M/NB2
SIMCom SIM7070E Development Kit
Telit LM940, HW Rev. 2, LTE CAT-11, GPS, mPCIe
Telit LM960A18 LTE CAT-18 mPCIe
Question

We cannot acquire an DHCP address over qmi_wwan driver when using Raspbian Linux OS?

Solution

Raspbian uses dhcpd to probe all available network interfaces found in the system, which is problematic for the qmi_wwan driver interface, if it is done before being configured properly when using cellular modules supporting only Raw-IP.

This can be avoided by setting dhcpd to deny the related cellular module network interface (most often named wwan0 by the system).
Add to the /etc/dhcpcd.conf file in Raspbian the following line (in the end):
denyinterfaces wwan0

Now, restart the system (preferably re-power it) so cellular module fully restarts also.

At next startup, the settings should be applied and you can now configure and use the qmi interface as described in some of the others faq's, found on the Techship webpage.

Question

The Sierra Wireless EM73, EM74 and EM75 series M.2 modules are not detected in the host system when used with the M.2 to USB adapter board? (USBM2, USB3M2)

Solution

Sierra Wireless EM73, EM74 and EM75 series M.2 modules DPR pin 25 compatibility with Bplus M.2 key B to USB adapters.

When using the Bplus USB3M2 and USBM2 adapter boards you will need to change the state of the jumper JP1 on the USB adapter board. This controls the Dynamic Power Control (DPR) pin in the M.2 socket to the cellular module.

Please remove the pin jumper piece and leave all 3 pins not connected / floating. This will allow the module to operate normally.

After changing this jumper state and powering on the module and adapter board, you should see the module appear and boot up normally in the host system device.

For further details, please relate to the Sierra Wireless related product technical specification as well as the assembly guide for the adapter boards.

Question

How to collect initial diagnostics data for Sierra Wireless EM/MC74xx and EM75xx series cellular modules when requesting technical support?

Solution

In order to troubleshoot and solve a technical problem, we ask you to please provide information about your system and logs from the related module when creating a technical support ticket.

Please provide a problem description of what exact problem is and in what precise situations it is present.

Describe the host system:
-Hardware (system board, peripherals...)
-Operating system and detailed versions (E.g. Windows, Linux dist, release, kernel...)
-Drivers and driver versions

Identify the precise details of cellular module found on label:
-Model
-SKU/BOM or P/N code
(For RMA returns the IMEI number is required also)

If you are running on a Linux based system, please capture the terminal logs bellow:
uname -a
lsusb
lsusb -t
ifconfig -a
ls -l /dev/serial/by-id
ls -l /sys/bus/usb-serial/devices
dmesg

The log output requested from the commands bellow, can be acquired from the module by accessing one of the USB enumerated serial (COM) interfaces accepting AT commands. (In Windows this is generally found listed as a Modem interface or AT commands serial interface in the device manager and in Linux it is usually found on /dev/ttyUSB2 interface). Send the following commands to the module and capture the text output and include them when creating the the technical support ticket.

Sierra Wireless :
AT
ATE1
ATI
AT!ENTERCND="A710"
AT!PRIID?
AT!IMPREF?
AT!IMAGE?
AT+CFUN?
AT!UIMS?
AT+CPIN?
AT+CREG?
AT+CGREG?
AT+CEREG?
AT+COPS?
AT!GSTATUS?
AT+CGDCONT?
AT$QCPDPP?
AT+CGATT?
AT+CGACT?
AT+CGCONTRDP
AT+CGPADDR
AT!BAND?
AT!BAND=?
AT!LTEINFO?
AT!LTECA?
AT!RXDEN?
AT!PCINFO?
AT!USBCOMP?
AT!USBCOMP=?
AT!SELRAT?
AT!SELRAT=?
AT!USBSPEED?
AT!PCOFFEN?
AT!CUSTOM?
AT!CUSTOM=?
AT!PCTEMP?
AT!PCVOLT?
AT!PCVOLTLIMITS?
AT!HWID?
AT!ERR
AT!BCFWUPDATESTATUS
AT!TMSTATUS?

The support ticket can be created after login at: https://techship.com/technical_support/

Question

How to step by step set up a data connection over QMI interface using qmicli and in-kernel driver qmi_wwan in Linux?

Solution

Several cellular modules based on Qualcomm chipsets implements the Qualcomm Qualcomm MSM (QMI) Interface.
There is a open source Linux in-kernel driver supporting this interface and it is called qmi_wwan. This driver can be used together with ModemManager and NetworkManager to automate connection establishment and as a connection manager.

The library libqmi which ModemManager uses can also be used to communicate in a more direct way with the cellular devices over the QMI interface and to step by step do necessary configurations and trigger the data connection over the cellular network.

A selection of cellular modules can be supported:

Using RAW IP kernel configuration:
Sierra Wireless MC74 series, EM74 series, EM75** series
Telit LM940, LM960
Telit LN94x series (requires USB mode switch)
Simcom SIM7500 series, SIM7600 series, SIM7600 -H series
(can be supported in qmi_wwan driver from kernel 4.18 or by applying the following one line qmi_wwan source code patch on previous kernel builds: qmi_wwan: apply SET_DTR quirk to the SIMCOM shared device ID)

Using 802.3 IP framing kernel configuration:
Simcom SIM7100 series
Sierra Wireless MC73**/EM73** series

ModemManager combined with NetworkManager will detect the cellular modules automatically in most cases, please refer to their respective documentations on how to establish a data connection using them.

Example on how to set up the data connection step by step manually with libqmi:
First install the libqmi Linux library e.g. by using your system package manager like apt or preferably latest version from source on the Freedesktop pages for libqmi project: https://www.freedesktop.org/wiki/Software/libqmi/

Verify that you have the Linux in-kernel qmi_wwan driver installed and attached for the cellular modules QMI interface over USB:
lsusb -t
Can look e.g. like this:
...
|__ Port 1: Dev 3, If 2, Class=Vendor Specific Class, Driver=qmi_wwan, 480M
...

If the driver is not correctly loaded, please verify that the module is set to expose the correct USB endpoints configuration toward the host system and that you have followed the provided guides from the cellular module vendors, regarding how to implement the module in Linux.

Libqmi expose a command line interface that can be used to communication with the module over QMI interface.
The qmicli help will output information about all commands available:
qmicli --help-all

The cellular modules QMI control interface are usually named cdc-wdm* e.g.:
qmicli --device=/dev/cdc-wdm0

In order to allow parallel commands to be execute on the module over QMI interface, it is recommended to use the libqmi proxy function. This can be done by including the attribute -p or --device-open-proxy in every qmicli command.

If a SIM pin is required for the SIM card, use command bellow:
qmicli --device=/dev/cdc-wdm0 -p --dms-uim-verify-pin=PIN,1234

The name of the related network interface to QMI control channel can be acquired with the command:
qmicli --device=/dev/cdc-wdm0 --device-open-proxy --get-wwan-iface

The most recent Qualcomm based cellular modules only expose QMI interfaces that can support Raw-IP mode. Sierra Wireless EM/MC74 and EM75 series modules, Telit LM940 and LN940 series for example require this.
Check what IP-mode the host system is configured for:
qmicli --device=/dev/cdc-wdm0 --get-expected-data-format
Check what IP-mode the cellular module require:
qmicli --device=/dev/cdc-wdm0 --device-open-proxy --wda-get-data-format

to change qmi_wwan driver to use Raw-IP.
Disable the network interfaces exposed by the cellular module:
ip link set dev wwan0 down
Trigger the Raw-IP support:
echo Y > /sys/class/net/wwan0/qmi/raw_ip
Enable the network interfaces again:
ip link set dev wwan0 up

Now the data connection in the cellular module can be activated e.g. with a IPv4 type configuration on the specified APN:
qmicli --device=/dev/cdc-wdm0 --device-open-proxy --wds-start-network="ip-type=4,apn=data.tre.se" --client-no-release-cid

Once "Network started" is displayed, you can send a DHCP request on the network interface.
Please note that not all DHCP clients in Linux can support Raw-IP format, udhcpc however support this for IPv4 over Raw-IP.
udhcpc -q -f -n -i wwan0

Disconnect the data bearer and data connection over QMI by command bellow and providing the network handle and CID returned at connection activation:
qmicli --device=/dev/cdc-wdm0 --device-open-proxy --wds-stop-network=NETWORK_HANDLE --client-cid=CID

Additional useful commands:

Request module manufacturer:
qmicli --device=/dev/cdc-wdm0 --device-open-proxy --dms-get-manufacturer

Get module model:
qmicli --device=/dev/cdc-wdm0 --device-open-proxy --dms-get-model

Get firmware version:
qmicli --device=/dev/cdc-wdm0 --device-open-proxy --dms-get-revision

Get module IDs (IMEI etc.):
qmicli --device=/dev/cdc-wdm0 --device-open-proxy --dms-get-ids

Get SIM card status:
qmicli --device=/dev/cdc-wdm0 --device-open-proxy --uim-get-card-status

Recent cellular modules like Sierra Wireless EM7565 require at least libqmi V1.20. Check version with command:
qmicli --version

If the connection was successfully set up established, you now have data connectivity. A ping to a remote server using the cellular network interface can for example prove this:
ping -I wwan0 8.8.8.8

The ifconfig Linux tool can show the current details for the network interface:
ifconfig wwan0

libqmi is well integrated and supported in ModemManager tool for Linux. ModemManager again is well integrated and supported when using NetworkManager tool in Linux. Please note however that these two tools expect the cellular module interfaces to only be used by them so if you manually want to use the libqmi library or AT commands interfaces, please turn off/disable ModemManager and NetworkManager first.

The libqmi is a generic open source library for Linux systems and QMI protocol from Qualcomm, therefor there are commands only working on selected devices and not necessarily supported on the device you use, resulting in an error message.

Question

What firmware versions are related to the specific SKU/BOM codes of cellular modules?

Solution

Sierra Wireless
10839 Sierra Wireless EM7565, CAT-12, M.2 CBRS ENABLED
SKU: 1104207 Firmware: 01.07.02.00 GENERIC

10692 Sierra Wireless EM7565 LTE CAT-12 M.2
SKU: 1103520 Firmware: 01.07.02.00 GENERIC

10375 Sierra Wireless EM7455 LTE Cat 6
SKU: 1103582 Firmware: 02.24.05.06 GENERIC/AT&T/SPRINT/VERIZON
SKU: 1103780 Firmware: 02.24.05.06 GENERIC/AT&T/SPRINT/VERIZON

10427 Sierra Wireless EM7430
SKU: 1103733 Firmware: 02.24.05.06 GENERIC/DOCOMO/KDDI/SOFTBANK/TELSTRA

10374 Sierra Wireless MC7455 LTE Cat 6
SKU: 1103789 Firmware: 02.24.05.06 GENERIC/AT&T/BELL/ROGERS/SPRINT/TELUS/US CELLULAR/VERIZON/VODAFONE

10397 Sierra Wireless MC7430 mPCIe
SKU: 1103737 Firmware: 02.24.05.06 GENERIC/DOCOMO/KDDI/SOFTBANK/TELSTRA

10840 Sierra Wireless EM7511
SKU: 1103989 Firmware: 01.07.02.00 AT&T/GENERIC

Huawei:
10278 Huawei ME909s-120 mPCIe:
SKU: 55010273 Firmware: 11.617.01.00.00
SKU: 55010782 Firmware: 11.617.09.00.00
SKU: 55010946 Firmware: 11.617.14.00.00
SKU: 55010983 Firmware: 11.617.15.00.00

10279 Huawei ME909s-120 LGA EU:
SKU: 55010781 Firmware: 11.617.09.00.00
SKU: 55010782 Firmware: 11.617.15.00.00

Simcom:
10689 SIMCom SIM7600E-H LTE SMT EU
SKU: S2-107EQ-Z1W27 Firmware: LE11 B07 SIM7600M22
SKU: S2-107EQ-Z1W2L Firmware: LE11 B08 SIM7600M22
SKU: S2-107EQ-Z1W3S Firmware: LE11 B09 SIM7600M22
SKU: S2-107EQ-Z1W4J Firmware: LE11 B10 SIM7600M22
SKU: S2-107EQ-Z1W51 Firmware: LE11 B11 SIM7600M22

10690 SIMCom SIM7600E-H LTE mPCIe EU
SKU: S2-107ER-Z1W2L Firmware: LE11 B07 SIM7600M22
SKU: S2-107ER-Z1W2L Firmware: LE11 B08 SIM7600M22
SKU: S2-107ER-Z1W3S Firmware: LE11 B09 SIM7600M22
SKU: S2-107ER-Z1W4J Firmware: LE11 B10 SIM7600M22
SKU: S2-107ES-Z1W51 Firmware: LE11 B11 SIM7600M22

10818 SIMCom SIM7600E-H LTE CAT 4 -mPCIE with Audio
SKU: S2-107ES-Z1W27 Firmware: Firmware: LE11B07SIM7600M22
SKU: S2-107ES-Z1W2L Firmware: LE11B08SIM7600M22
SKU: S2-107ES-Z1W3S Firmware: LE11B09SIM7600M22
SKU: S2-107ES-Z1W4J Firmware: LE11B10SIM7600M22
SKU: S2-107ES-Z1W51 Firmware: LE11B11SIM7600M22

10710 SIMCom SIM7600E-H LTE CAT-4 mPCIe SIM
SKU: S2-107Q0-Z1W27 Firmware: LE11 B07 SIM7600M22
SKU: S2-107Q0-Z1W2L Firmware: LE11 B08 SIM7600M22
SKU: S2-107Q0-Z1W3S Firmware: LE11 B09 SIM7600M22
SKU: S2-107Q0-Z1W4J Firmware: LE11 B10 SIM7600M22
SKU: S2-107Q0-Z1W51 Firmware: LE11 B11 SIM7600M22

SIM7600SA-H SMT type
SKU: S2-107BH-Z1W27 Firmware: LE11 B07 SIM7600M22
SKU: S2-107BH-Z1W2L Firmware: LE11 B08 SIM7600M22
SKU: S2-107BH-Z1W3S Firmware: LE11 B09 SIM7600M22
SKU: S2-107BH-Z1W4J Firmware: LE11 B10 SIM7600M22
SKU: S2-107BH-Z1W51 Firmware: LE11 B11 SIM7600M22

10757 SIMCom SIM7600SA-H LTE CAT-4 mPCIe
SKU: S2-107KX-Z1W27 Firmware: LE11 B07 SIM7600M22
SKU: S2-107KX-Z1W2L Firmware: LE11 B08 SIM7600M22
SKU: S2-107KX-Z1W3S Firmware: LE11 B09 SIM7600M22
SKU: S2-107KX-Z1W4J Firmware: LE11 B10 SIM7600M22
SKU: S2-107KX-Z1W51 Firmware: LE11 B11 SIM7600M22

SIM7600SA-H LTE CAT 4 -mPCIE with Audio
SKU: S2-107KY-Z1W27 Firmware: LE11 B07 SIM7600M22
SKU: S2-107KY-Z1W2L Firmware: LE11 B08 SIM7600M22
SKU: S2-107KY-Z1W3S Firmware: LE11 B09 SIM7600M22
SKU: S2-107KY-Z1W4J Firmware: LE11 B10 SIM7600M22
SKU: S2-107KY-Z1W51 Firmware: LE11 B11 SIM7600M22

10810 SIMCom SIM7600SA-H LTE CAT-4 mPCIe with SIM holder
SKU: S2-107QZ-Z1W2L Firmware: LE11 B08 SIM7600M22
SKU: S2-107QZ-Z1W3S Firmware: LE11 B09 SIM7600M22
SKU: S2-107QZ-Z1W4J Firmware: LE11 B10 SIM7600M22
SKU: S2-107QZ-Z1W51 Firmware: LE11 B11 SIM7600M22

SIM7600E SMT type
SKU: S2-107EP-Z1W2P Firmware: LE11 B01 SIM7600M21-A
SKU: S2-107EP-Z1W4D Firmware: LE11 B02 SIM7600M21-A

10812 SIMCom SIM7600E CAT-1 mPCIe
SKU: S2-107ET-Z1W2P Firmware: LE11 B01 SIM7600M21-A
SKU: S2-107ET-Z1W4D Firmware: LE11 B02 SIM7600M21-A

SIM7600E LTE CAT 1 -mPCIE with Audio
SKU: S2-107EV-Z1W2P Firmware: LE11 B01 SIM7600M21-A
SKU: S2-107EV-Z1W4D Firmware: LE11 B02 SIM7600M21-A

10813 SIMCom SIM7600SA LTE CAT-1 mPCIe
SKU: S2-107KV-Z1W2P Firmware: LE11 B01 SIM7600M21-A
SKU: S2-107KV-Z1W4D Firmware: LE11 B02 SIM7600M21-A

SIM7600SA SMT type
SKU: S2-107BG-Z1W2P Firmware: LE11 B01 SIM7600M21-A
SKU: S2-107BG-Z1W4D Firmware: LE11 B02 SIM7600M21-A

SIM7600SA LTE CAT 1 -mPCIE with Audio
SKU: S2-107KW-Z1W2P Firmware: LE11 B01 SIM7600M21-A
SKU: S2-107KW-Z1W4D Firmware: LE11 B02 SIM7600M21-A

10305 SimCom SIM7100 LTE mPCIe US
SKU: S2-106EW-Z1L7X Firmware: 4534B03SIM7100A
SKU: S2-106EW-Z1L72 Firmware: 4534B03SIM7100A

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