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Sierra Wireless EM7565, CAT-12, M.2 CBRS ENABLED

Article Number: 10839
Supplier number: 1104207

The Sierra Wireless EM7565 module is part of the EM Series offering global 4G coverage, unprecedented LTE speeds, bandwidth, and network performance on the M.2 form factor commonly used in networking equipment. This is the last 4G module you will need before migrating to 5G.

Leveraging LTE-LAA and CBRS unlicensed bands and carrier aggregation, this LTE-Advanced Pro Cat-12 embedded module delivers up to 600Mbps downlink speed and 150Mbps uplink speed, offering global 4G coverage on a single module. With automatic fallback to 3G networks and integrated GNSS receiver (GPS, GLONASS, Beidou, and Galileo satellite systems supported), the EM7565 is ideal for mobile computing, networking, and industrial M2M applications.

Coupled with the most operator certifications in the industry and network switching capability, EM7565 allows customers to change their network provider anytime, providing more flexibility in manufacturing.

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≥ 1 $153.00
≥ 1 €137.70

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LTE Region
Europe
North America
Asia
Australia
South America
Japan
Africa
LTE Bands
B1 (2100)
B2 (1900)
B3 (1800)
B4 (AWS)
B7 (2600)
B8 (900)
B9 (1800)
B12 (700ac)
B13 (700c)
B18 (800lower)
B19 (800 upper)
B20 (800DD)
B5 (850)
B42 (TDD 3500)
B43 (TDD 3600)
B26 (US 850 Ext)
B28 (700 APAC)
B29 (US 700de Lower)
B41 (TDD 2500)
B30 (2300 WCS)
B66 (AWS-3)
B32 (1500)
B46 (TDD 5200)
B48 (3600)
UMTS Bands
B1 (2100)
B2 (1900)
B19 (800)
B8 (900)
B4 (AWS)
B3 (1800)
B5 (850)
B6 (800)
B9 (1700)
Manufacturer
Sierra Wireless
Form Factor
M.2 3042
Technology
LTE - cat 12
Antenna Interface
IPEX MHF-4
Size
42 x 30 x 2.3 mm
Carrier Certification
AT&T
GPS
Yes
GNSS technology
GPS
GLONASS
BeiDou
Galileo
MIMO (Multiple-Input Multiple-Output)
Yes
GPIO
Yes
Max DL Speed
600 Mbps
Max UL Speed
150 Mbps
Chipset
Qualcomm
MDM9x50
Driver Support
Linux
Android
Windows
Windows 8
Windows 8.1
Windows 10
Interface
USB 2.0
USB 3.0
SIM card
Operating Temperature Range
-30 °C – 70 °C
Module KEY
B
Certification
FCC
GCF
NCC
PTCRB
CE RED
Voice Call Support
No
Voice call interface
Digital PCM signal input/output in socket
Digital I2S signal input/output in socket
GNSS antenna support
Passive
Active
Extended Operating Temperature Range
-40 °C – 85 °C
FOTA Firmware Updates
Yes
SIM interface
Through M.2 connector
Dual SIM interface
Technical details:
For details on the firmware version related to the manufacturers product number and SKU/BOM codes, please relate to:
SKU/BOM code vs. firmware version comparison chart

This datasheet shows an comparison overview of the EM-series cellular modules from Sierra Wireless.

Download

Hardware guide and product specifications for the Sierra Wireless EM7565 cellular M.2 Key B module.

Download

Uploaded at
2017-11-09 10:26:15
Last updated
2018-12-03 11:54:56
Version
41110788 r7
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12

This guide compares and describes the hardware differences between the Sierra Wireless AirPrime EM cellular modules based on the M.2 key B form factor.

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Uploaded at
2018-06-11 14:49:40
Last updated
2018-12-03 11:53:37
Version
41112212 R1
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12

This document describes proprietary, password-protected AT commands available for Sierra Wireless AirPrime® 9x50-based intelligent embedded modules.

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Uploaded at
2018-04-03 16:50:50
Last updated
2018-12-03 09:38:26
Version
R1
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12

This guide describes differences in how the the single Rmnet USB endpoint can be used to separate and support multiple PDN connections for Sierra Wireless modules based on Qualcomm chipset MDM9x06, MDM9x07, MDM9x50 with the GobiNet and GobiSerial drivers.

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Uploaded at
2018-01-12 15:10:07
Last updated
2018-12-03 11:54:04
Version
2174187 - Rev1.0
Requirements
Linux GobiNet, GobiSerial drivers
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12

RohS Declaration of Conformity Document for Sierra Wireless EM7565

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Uploaded at
2018-11-27 15:12:42
Last updated
2018-11-27 15:12:42
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12

CE RED Compliance Statement Sierra Wireless EM7565 cellular module

Download

Uploaded at
2018-11-27 15:11:14
Last updated
2018-11-27 15:11:14
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12

Microsoft Windows desktop driver installer application for Sierra Wireless AirPrime EM/MC series.

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This ZIP archive contains the Sierra Wireless Linux QMI drivers with manual and release notes.
In the Application Developers Guide you find instructions on how to install the drivers.

Linux QMI GobiNet and GobiSerial Drivers - Customer Release Notes
Linux QMI SDK Application Developers Guide.pdf
Sierra Linux QMI drivers

Download

This zip archive contains the Sierra Wireless Linux QMI SDK files:
Linux QMI SDK Customer Release Note
SLQS04.00.XX
Sierra Linux QMI drivers
Linux QMI SDK Application Developers Guide
Linux QMI Drivers - Customer Release Notes

Download

Uploaded at
2017-02-20 10:14:45
Last updated
2018-11-21 11:53:08
Version
V.04.00.17
Requirements
Linux kernel compatibility 2.6.32 to 4.16
The following processors are supported:
x86 (32bit & 64bit), ARM, PPC, MIPS

The following Sierra Wireless devices are supported:
EM/MC74xx
EM75xx
EM/MC73xx
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12
Sierra Wireless WP8548
Sierra Wireless WP7502
Sierra Wireless MC7304
Sierra Wireless MC7354
Sierra Wireless EM7305
Sierra Wireless EM7430 LTE Cat 6
Sierra Wireless MC7430 mPCIe
Sierra Wireless EM7455 LTE Cat 6
Sierra Wireless MC7455 LTE Cat 6
Sierra Wireless EM7355

This zip archive contains the Sierra Wireless Linux Lite QMI SDK files:
Linux QMI SDK Customer Release Note
SLQS04.00.XX
Sierra Linux QMI drivers
Linux QMI SDK Application Developers Guide
Linux QMI Drivers - Customer Release Notes

Download

Uploaded at
2018-08-08 10:08:01
Last updated
2018-11-21 11:50:30
Version
V.04.00.17
Requirements
Linux kernel compatibility 2.6.32 to 4.16
The following processors are supported:
x86 (32bit & 64bit), ARM, PPC, MIPS

The following Sierra Wireless devices are supported:
EM/MC74xx
EM75xx
EM/MC73xx
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless MC7304
Sierra Wireless MC7354
Sierra Wireless MC7350
Sierra Wireless EM7305
Sierra Wireless EM7355
Sierra Wireless MC7455 LTE Cat 6
Sierra Wireless EM7455 LTE Cat 6
Sierra Wireless MC7430 mPCIe
Sierra Wireless EM7430 LTE Cat 6
Sierra Wireless WP7502
Sierra Wireless WP8548
Sierra Wireless EM7565 LTE CAT-12

This executable file install the Windows drivers for Sierra Wireless EM/MC Series cellular modules

Download

This archive contains the Sierra Wireless Android RIL V7.1.3.0 library with related manuals and release notes.

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Uploaded at
2017-10-05 17:57:52
Last updated
2017-10-05 17:57:52
Version
V7.1.3.0
Requirements
The following Android versions are supported:
x86
4.4 (KitKat)
5.0 (Lollipop)
5.1 (Lollipop)
6.0 (Marshmallow)
7.1 (Nougat)

ARM
2.2 (Froyo)
2.3 (Gingerbread)
3.1 (Honeycomb)
4.0 (Ice cream sandwich)
4.2 (Jelly bean)
4.4 (KitKat)
5.0 (Lollipop)
5.1 (Lollipop)
6.0 (Marshmallow)
7.0 (Nougat)
Related products
Sierra Wireless WP8548
Sierra Wireless HL8548-G
Sierra Wireless HL8548
Sierra Wireless HL8528
Sierra Wireless HL8518
Sierra Wireless EM7430 LTE Cat 6
Sierra Wireless MC7430 mPCIe
Sierra Wireless EM7455 LTE Cat 6
Sierra Wireless MC7455 LTE Cat 6
Sierra Wireless EM7355
Sierra Wireless EM7305
Sierra Wireless MC7350
Sierra Wireless MC7354
Sierra Wireless MC7304
Sierra Wireless EM7565 LTE CAT-12
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled

This archive contains the Sierra Wireless EM7565 Windows firmware update package for Generic PRI as well as the firmware binary files for update on Linux based platforms. Please relate to the release notes prior to update regarding update instructions.

Download

Uploaded at
2018-11-09 10:11:21
Last updated
2018-12-06 09:05:19
Version
SWI9X50C_01.08.04.00_GENERIC_002.012_000
Requirements
For Windows systems:
Microsoft Windows 8+
Sierra Wireless Windows driver package

For Linux systems:
Sierra Wireless GobiNet and GobiSerial drivers
Sierra Wireless QMI SDK firmware update sample applications
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12

This archive contains the Sierra Wireless EM7565 Windows firmware update package for AT&T operator PRI as well as the firmware binary files for update on Linux based platforms. Please relate to the release notes prior to update regarding update instructions.

Download

Uploaded at
2018-11-09 10:06:46
Last updated
2018-12-06 09:05:59
Version
V.01.07.02.00 (ATT PRI)
Requirements
For Windows systems:
Microsoft Windows 8+
Sierra Wireless Windows driver package

For Linux systems:
Sierra Wireless GobiNet and GobiSerial drivers
Sierra Wireless QMI SDK firmware update sample applications
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12

This archive contains the Sierra Wireless EM7565 Windows firmware update package for Verizon operator PRI as well as the firmware binary files for update on Linux based platforms. Please relate to the release notes prior to update regarding update instructions.

Download

Uploaded at
2018-12-04 10:49:30
Last updated
2018-12-06 09:05:41
Version
SWI9X50C 01.08.04.00 VERIZON 002.015 000
Related products
Sierra Wireless EM7565 LTE CAT-12
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled

This archive contains the Sierra Wireless EM7565 Windows firmware update package for Generic PRI as well as the firmware binary files for update on Linux based platforms. Please relate to the release notes prior to update regarding update instructions.

Download

Uploaded at
2018-07-19 10:57:53
Last updated
2018-12-06 09:08:51
Version
EM7565_SWI9X50C_01.07.02.00_00_GENERIC_002.004_000
Requirements
For Windows systems:
Microsoft Windows 8+
Sierra Wireless Windows driver package

For Linux systems:
Sierra Wireless GobiNet and GobiSerial drivers
Sierra Wireless QMI SDK firmware update sample applications
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12

This archive contains the Sierra Wireless EM7565 Windows firmware update package for Generic PRI as well as the firmware binary files for update on Linux platforms.

Download

Uploaded at
2018-06-27 10:39:19
Last updated
2018-12-06 09:08:31
Version
EM7565_SWI9X50C_01.07.00.00_GENERIC_002.002_000
Requirements
For Windows systems:
Microsoft Windows 8+
Sierra Wireless Windows driver package

For Linux systems:
Sierra Wireless GobiNet and GobiSerial drivers
Sierra Wireless QMI SDK firmware update sample applications
Related products
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Sierra Wireless EM7565 LTE CAT-12

This archive contains the firmware binaries and config files for the Sierra Wireless EM7565 module.

Download

Uploaded at
2018-03-19 16:14:19
Last updated
2018-12-06 09:07:52
Version
01.05.01.00
Requirements
Linux,
GobiNet and GobiSerial drivers
Sierra Wireless QMI SDK firmware update tool sample application
Related products
Sierra Wireless EM7565 LTE CAT-12
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled

This archive contains the Sierra Wireless EM7565 Windows firmware update packages V.01.05.01.00

Download

Uploaded at
2018-03-02 17:22:07
Last updated
2018-12-06 09:06:57
Version
01.05.01.00
Requirements
Microsoft Windows 8+
Related products
Sierra Wireless EM7565 LTE CAT-12
Sierra Wireless EM7565, CAT-12, M.2 CBRS Enabled
Question

How to collect initial diagnostics data for Sierra Wireless EM/MC74xx and EM75xx series cellular modules when requesting technical support?

Solution

In order to troubleshoot and solve a technical problem, we ask you to please provide information about your system and logs from the related module when creating a technical support ticket.

Please provide a problem description of what exact problem is and in what precise situations it is present.

Describe the host system:
-Hardware (system board, peripherals...)
-Operating system and detailed versions (E.g. Windows, Linux dist, release, kernel...)
-Drivers and driver versions

Identify the precise details of cellular module found on label:
-Model
-SKU/BOM or P/N code
(For RMA returns the IMEI number is required also)

If you are running on a Linux based system, please capture the terminal logs bellow:
uname -a
lsusb
lsusb -t
ifconfig -a
ls -l /dev/serial/by-id
ls -l /sys/bus/usb-serial/devices
dmesg

The log output requested from the commands bellow, can be acquired from the module by accessing one of the USB enumerated serial (COM) interfaces accepting AT commands. (In Windows this is generally found listed as a Modem interface or AT commands serial interface in the device manager and in Linux it is usually found on /dev/ttyUSB2 interface). Send the following commands to the module and capture the text output and include them when creating the the technical support ticket.

Sierra Wireless :
AT
ATE1
ATI
AT!ENTERCND="A710"
AT!PRIID?
AT!IMPREF?
AT!IMAGE?
AT+CFUN?
AT!UIMS?
AT+CPIN?
AT+CREG?
AT+CGREG?
AT+CEREG?
AT+COPS?
AT!GSTATUS?
AT+CGDCONT?
AT$QCPDPP?
AT+CGCONTRDP
AT+CGPADDR
AT!BAND?
AT!PCINFO?
AT!PCTEMP?
AT!PCVOLT?
AT!USBCOMP?
AT!USBCOMP=?
AT!CUSTOM?
AT!CUSTOM=?
AT!ERR
AT!BCFWUPDATESTATUS
AT!SELRAT?
AT!SELRAT=?

The support ticket can be created after login at: https://techship.com/technical_support/

Images
10374_MC7455_1 10375_EM7455_1
Question

How to step by step set up a data connection over QMI interface using qmicli and in-kernel driver qmi_wwan in Linux?

Solution

Several cellular modules based on Qualcomm chipsets implements the Qualcomm Qualcomm MSM (QMI) Interface.
There is a open source Linux in-kernel driver supporting this interface and it is called qmi_wwan. The library libqmi can be used to communicate with the cellular devices over the interface and do necessary configurations to trigger the data connection over the cellular network.

Sierra Wireless MC74**/EM74** series: requires RAW-IP configuration.
Sierra Wireless EM75** series: requires RAW-IP configuration.
Telit LM940: requires RAW-IP configuration.
Telit LN94x series: requires RAW-IP configuration.
Simcom SIM7500/SIM7600/SIM7600*-H series: requires RAW-IP configuration (supported in qmi_wwan driver kernel 4.18+).
Simcom SIM7100 series: 802.3 IP framing supported.
Sierra Wireless MC73**/EM73** series: 802.3 IP framing supported.

First install the libqmi Linux library e.g. by using your system package manager like apt etc. (more details about libqmi here: https://www.freedesktop.org/wiki/Software/libqmi/)

Verify that you have the Linux in-kernel qmi_wwan driver installed for the cellular modules exposed QMI interface endpoint over USB:
lsusb -t
Can look e.g. like this:
...
|__ Port 1: Dev 3, If 2, Class=Vendor Specific Class, Driver=qmi_wwan, 480M
...

If the driver is not correctly loaded, please verify that the module is set to expose the correct USB endpoints configuration toward the host system and that you have followed the provided guides from the cellular module vendors, regarding how to implement the module in Linux.

Libqmi expose a command line interface that can be used to communication with the module over QMI interface.
The qmicli help will output information about all commands available:
qmicli --help-all

The cellular modules QMI control interface are usually named cdc-wdm* e.g.:
qmicli --device=/dev/cdc-wdm0

In order to allow parallel commands to be execute on the module over QMI interface, it is recommended to use the libqmi proxy function. This can be done by including the attribute -p or --device-open-proxy in every qmicli command.

If a SIM pin is required for the SIM card, use command bellow:
qmicli --device=/dev/cdc-wdm0 -p --dms-uim-verify-pin=PIN,1234

The name of the related network interface to QMI control channel can be acquired with the command:
qmicli --device=/dev/cdc-wdm0 --device-open-proxy --get-wwan-iface

The most recent Qualcomm based cellular modules only expose QMI interfaces that can support Raw-IP mode. Sierra Wireless EM/MC74 and EM75 series modules, Telit LM940 and LN940 series for example require this.
Check what IP-mode the host system is configured for:
qmicli --device=/dev/cdc-wdm0 --get-expected-data-format
Check what IP-mode the cellular module require:
qmicli --device=/dev/cdc-wdm0 --device-open-proxy --wda-get-data-format

to change qmi_wwan driver to use Raw-IP.
Disable the network interfaces exposed by the cellular module:
ip link set dev wwan0 down
Trigger the Raw-IP support:
echo Y > /sys/class/net/wwan0/qmi/raw_ip
Enable the network interfaces again:
ip link set dev wwan0 up

Now the data connection in the cellular module can be activated e.g. with a IPv4 type configuration on the specified APN:
qmicli --device=/dev/cdc-wdm0 --device-open-proxy --wds-start-network="ip-type=4,apn=data.tre.se" --client-no-release-cid

Once "Network started" is displayed, you can send a DHCP request on the network interface.
Please note that not all DHCP clients in Linux can support Raw-IP format, udhcpc however support this for IPv4 over Raw-IP.
udhcpc -q -f -n -i wwan0

Disconnect the data bearer and data connection over QMI by command bellow and providing the network handle and CID returned at connection activation:
qmicli --device=/dev/cdc-wdm0 --device-open-proxy --wds-stop-network=NETWORK_HANDLE --client-cid=CID

Additional useful commands:

Request module manufacturer:
qmicli --device=/dev/cdc-wdm0 --device-open-proxy --dms-get-manufacturer

Get module model:
qmicli --device=/dev/cdc-wdm0 --device-open-proxy --dms-get-model

Get firmware version:
qmicli --device=/dev/cdc-wdm0 --device-open-proxy --dms-get-revision

Get module IDs (IMEI etc.):
qmicli --device=/dev/cdc-wdm0 --device-open-proxy --dms-get-ids

Get SIM card status:
qmicli --device=/dev/cdc-wdm0 --device-open-proxy --uim-get-card-status

Recent cellular modules like Sierra Wireless EM7565 require at least libqmi V1.20. Check version with command:
qmicli --version

If the connection was successfully set up established, you now have data connectivity. A ping to a remote server using the cellular network interface can for example prove this:
ping -I wwan0 8.8.8.8

The ifconfig Linux tool can show the current details for the network interface:
ifconfig wwan0

libqmi is well integrated and supported in ModemManager tool for Linux. ModemManager again is well integrated and supported when using NetworkManager tool in Linux. Please note however that these two tools expect the cellular module interfaces to only be used by them so if you manually want to use the libqmi library or AT commands interfaces, please turn off/disable ModemManager and NetworkManager first.

The libqmi is a generic open source library for Linux systems and QMI protocol from Qualcomm, therefor there are several commands only working on selected devices and not necessarily on supported in the specific device you use, resulting in an error message.

Question

What firmware versions are related to the specific SKU/BOM codes of cellular modules?

Solution

Sierra Wireless
10839 Sierra Wireless EM7565, CAT-12, M.2 CBRS ENABLED
SKU: 1104207 Firmware: 01.07.02.00 GENERIC

10692 Sierra Wireless EM7565 LTE CAT-12 M.2
SKU: 1103520 Firmware: 01.07.02.00 GENERIC

10375 Sierra Wireless EM7455 LTE Cat 6
SKU: 1103582 Firmware: 02.24.05.06 GENERIC/AT&T/SPRINT/VERIZON
SKU: 1103780 Firmware: 02.24.05.06 GENERIC/AT&T/SPRINT/VERIZON

10427 Sierra Wireless EM7430
SKU: 1103733 Firmware: 02.24.05.06 GENERIC/DOCOMO/KDDI/SOFTBANK/TELSTRA

10374 Sierra Wireless MC7455 LTE Cat 6
SKU: 1103789 Firmware: 02.24.05.06 GENERIC/AT&T/BELL/ROGERS/SPRINT/TELUS/US CELLULAR/VERIZON/VODAFONE

10397 Sierra Wireless MC7430 mPCIe
SKU: 1103737 Firmware: 02.24.05.06 GENERIC/DOCOMO/KDDI/SOFTBANK/TELSTRA

10840 Sierra Wireless EM7511
SKU: 1103989 Firmware: 01.07.02.00 AT&T/GENERIC

Huawei:
10278 Huawei ME909s-120 mPCIe:
SKU: 55010273 Firmware: 11.617.01.00.00
SKU: 55010782 Firmware: 11.617.09.00.00