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UMTS Bands
B1 (2100)
B8 (900)
Manufacturer
SIMCom
GSM/EDGE Bands
B8 (900)
B3 (1800)
Form Factor
SMT
Technology
HSUPA
Antenna Interface
Pin
Size
24x24x2.4 mm
GPS
No
GPIO
Yes
Max DL Speed
7.2 Mbps
Max UL Speed
5.76 Mbps
Driver Support
Windows 7
Windows XP
Windows Vista
Linux
Android
Windows 8
Windows CE
Windows Mobile
Windows 10
Interface
USB 2.0
Serial / UART
GPIO
I2C
RTC
ADC
Operating Temperature Range
-40 °C – 85 °C
Certification
CE
RoHS
GCF
REACH
Technical details:
This module will be shipped with the latest firmware and BOM code. At this moment the firmware 1418B01SIM800F32 and BOM code S2-106S0-Z1X01. If you would like to order with a special firmware or BOM code, please contact the sales team.

This archive contains application notes for the SimCom SIM5360 3G cellular modules:
How to use linux driver.pdf
SIM5320 TO SIM5360 MIGRATION GUIDE_Application Note_V1.01.pdf
SIM5360_Audio_Application_Note_V1.01.pdf
SIM5360_Automatic_Power_On_Application_Note_V0.01.pdf
SIM5360_CSD_Application_Note_V0.01.pdf
SIM5360_Current_Leakage_Application_Note_V0.01.pdf
SIM5360_DDET_Application_Note_V0.02.pdf
SIM5360_Delta_Package_Update_Application_Note_V0.01.pdf
SIM5360_EBDAT_Application_Note_V0.01.pdf
SIM5360_ECALL_Application Note_V0.04.pdf
SIM5360_Email_Application_Note_V0.01.pdf
SIM5360_FTP_Application_Note_V0.01.pdf
SIM5360_GPIO_Application_Note_V0.03.pdf
SIM5360_GPS_Application_Note_V0.02.pdf
SIM5360_GPS_Assist_Location_Application_Note_V0.01.pdf
SIM5360_HTTP_Application_Note_V0.01.pdf
SIM5360_Internet_Service_Application_Note_V0.01.pdf
SIM5360_Keypad_Application_Note_V0.01.pdf
SIM5360_LUA_Application_Note_V0.05.pdf
SIM5360_MMS_Application_Note_V0.01.pdf
SIM5360_Network_Cell_Info_Application_Note_V0.01.pdf
SIM5360_SAT_Application_Note_V0.01.pdf
SIM5360_Sleep_Mode_Application_Note_V0.02.pdf
SIM5360_SMS_Application_Note_V0.01.pdf
SIM5360_SPI_Application_Note_V0.01.pdf
SIM5360_SSL_Application_Note_V0.01.pdf
SIM5360_TCPIP_Application_Note_V0.01.pdf
SIM5360_TTS_Application_Note_V0.01.pdf
SIM5360_UART_Application_Note_V0.05.pdf
SIM5360_UART_Multiplexer_Application_Note_V0.01.pdf
SIM5360_USB_AUDIO_Application_Note_V1.01.pdf
SIM7100_SIM5360_SIM800 Compatible Design_V1.01.pdf

Download

SIMCom SIM5300E Datasheet

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Uploaded at
2016-09-15 19:47:10
Last updated
2016-09-15 19:47:10
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SIMCom SIM5300E HSPA SMT
Question

How to collect initial diagnostics data and logs for Simcom cellular modules, needed when requesting Techship technical support?

Solution

In order to troubleshoot and solve a technical problem, we ask you to please provide information about your system and logs from the related Simcom module when creating a technical support ticket.

Problem description of what exact problem is and in what precise situations present.

Describe the host system:
-Hardware (system board, peripherals...)
-Operating system and detailed versions (E.g. Windows, Linux release, kernel...)
-Drivers and driver versions

Identify the precise details of cellular module found on label:
-Model
-SKU/BOM or P/N code
(For RMA returns the IMEI number is mandatory)

If you are running on a Linux based system, please capture the terminal logs bellow:
uname -a
lsusb
lsusb -t
ifconfig -a
ls -l /dev/serial/by-id
ls -l /sys/bus/usb-serial/devices
dmesg

The logs from the cellular module firmware can be acquired by accessing the USB enumerated serial (COM) interfaces accepting AT commands. They can be named modem, AT, PC UI etc. (In Windows device manager, found under modem or serial interfaces). Send the following AT commands bellow to module and capture the output and include them when creating the the technical support ticket.

Test that you get a reply with command:
AT
Command echo enabled:
ATE1
Basic module info:
ATI
Detailed module version info:
AT+SIMCOMATI
Verbose error reporting:
AT+CMEE=2
Last error report:
AT+CEER
Module model:
AT+CGMM
Firmware version:
AT+CGMR
IMEI Code:
AT+CGSN
USB endpoint configuration:
AT+CUSBPIDSWITCH?
List current configuration:
AT&V
Operational mode:
AT+CFUN?
Pin status:
AT+CPIN?
Request UE system info:
AT+CPSI?
Preferred network mode:
AT+CNMP?
Preferred band selection:
AT+CNBP?
Preferred acquisition order:
AT+CNAOP?
List network operator info:
AT+COPS?
Network registration status:
AT+CREG?
Network EPS registration status:
AT+CEREG?
Signal strength:
AT+CSQ
Packet domain attach status
AT+CGATT?
List APN details/PDP profiles:
AT+CGDCONT?
AT$QCPDPP?
PDP profiles attach status:
AT+CGACT?
Show PDP IP address:
AT+CGPADDR
AT+CGCONTRDP
RM network interface status:
AT$QCRMCALL?

The support ticket can be created after login at: https://techship.com/technical_support/

Question

How to collect initial diagnostics data and logs for Simcom cellular modules, needed when requesting Techship technical support?

Solution

In order to troubleshoot and solve a technical problem, we ask you to please provide information about your system and logs from the related Simcom module when creating a technical support ticket.

Problem description of what exact problem is and in what precise situations present.

Describe the host system:
-Hardware (system board, peripherals...)
-Operating system and detailed versions (E.g. Windows, Linux release, kernel...)
-Drivers and driver versions

Identify the precise details of cellular module found on label:
-Model
-SKU/BOM or P/N code
(For RMA returns the IMEI number is mandatory)

If you are running on a Linux based system, please capture the terminal logs bellow:
uname -a
lsusb
lsusb -t
ifconfig -a
ls -l /dev/serial/by-id
ls -l /sys/bus/usb-serial/devices
dmesg

The logs from the cellular module firmware can be acquired by accessing the USB enumerated serial (COM) interfaces accepting AT commands. They can be named modem, AT, PC UI etc. (In Windows device manager, found under modem or serial interfaces). Send the following AT commands bellow to module and capture the output and include them when creating the the technical support ticket.

Test that you get a reply with command:
AT
Command echo enabled:
ATE1
Basic module info:
ATI
Detailed module version info:
AT+SIMCOMATI
Verbose error reporting:
AT+CMEE=2
Last error report:
AT+CEER
Module model:
AT+CGMM
Firmware version:
AT+CGMR
IMEI Code:
AT+CGSN
USB endpoint configuration:
AT+CUSBPIDSWITCH?
List current configuration:
AT&V
Operational mode:
AT+CFUN?
Pin status:
AT+CPIN?
Request UE system info:
AT+CPSI?
Preferred network mode:
AT+CNMP?
Preferred band selection:
AT+CNBP?
Preferred acquisition order:
AT+CNAOP?
List network operator info:
AT+COPS?
Network registration status:
AT+CREG?
Network EPS registration status:
AT+CEREG?
Signal strength:
AT+CSQ
Packet domain attach status
AT+CGATT?
List APN details/PDP profiles:
AT+CGDCONT?
AT$QCPDPP?
PDP profiles attach status:
AT+CGACT?
Show PDP IP address:
AT+CGPADDR
AT+CGCONTRDP
RM network interface status:
AT$QCRMCALL?

The support ticket can be created after login at: https://techship.com/technical_support/