S2-107YE-Z1T63
Supplier number:
SIMCom SIM7000E is a Quad-Band LTE-FDD and Dual-Band GPRS/EDGE mPCIe module. It supports LTE CAT-M1(eMTC) and NB1 (NB-IoT) with up to 375kbps data transfer.
SIM7000E is intended for the European and Australian markets
It is designed for applications that need low latency, medium throughput data communication in a variety of radio propagation conditions. Due to the unique combination of performance, security and flexibility, this module is ideally suited for M2M applications, such as metering, telematics, asset tracking, remote monitoring ,
E-health and mobile POS terminals.
This archive contains the Simcom SIM7000E firmware update files.
Please note that this firmware is only suitable for SIM7000E SKU series: S2-10732-*****
Simcom Windows firmware update tool
SIM7000E SKU series: S2-10732-*****
What Linux kernel modules and configs are commonly used for communicating with cellular modules over their USB interface?
Most cellular modules can be supported in Linux by using som of the in-kernel drivers. The physical data interface to the host Linux system is usually done over USB which enumerates a set of different endpoints/interfaces. A set of serial interfaces for Modem/PPP, AT commands, NMEA location data and chipset debug information are almost always available in all configurations.
In addition some type of network endpoint/interface are also available and exposed. This can vary between manufacturers and chipset vendors and can also commonly be configurable by using USB configuration mode switching or through vendor specific AT commands.
Recommended kernel configurations to enable are listed bellow. Many cellular modules base their Linux support on these modules and drivers. Once included in the kernel build, the USB interfaces will be detected and bound correctly out-of-the-box or after applying source code patches to the driver modules.
Configs for USB serial drivers:
CONFIG_USB_SERIAL
CONFIG_USB_SERIAL_GENERIC
CONFIG_USB_SERIAL_WWAN
CONFIG_USB_SERIAL_OPTION
CONFIG_USB_SERIAL_QUALCOMM
CONFIG_USB_ACM
Configs for Modem/PPP support:
CONFIG_PPP
CONFIG_PPP_BSDCOMP
CONFIG_PPP_DEFLATE
CONFIG_PPP_FILTER
CONFIG_PPP_MPPE
CONFIG_PPP_MULTILINK
CONFIG_PPPOE
CONFIG_PPP_ASYNC
CONFIG_PPP_SYNC_TTY
Configs for USB network drivers:
CONFIG_USB_USBNET
CONFIG_USB_NET_QMI_WWAN
CONFIG_USB_NET_CDCETHER
CONFIG_USB_NET_RNDIS_HOST
CONFIG_USB_NET_CDC_NCM
CONFIG_USB_NET_HUAWEI_CDC_NCM
CONFIG_USB_NET_CDC_MBIM
Please relate to the Techship product specific web pages for vendor specific Linux integration guides.
Below is a selection of kernel commits relating to cellular module support in Linux kernels:
qmi_wwan: Add support for Fibocom NL678 series
qmi_wwan: Added support for Telit LN940 series
qmi_wwan: Added support for Fibocom NL668 series
USB: serial: option: add support for GosunCn ME3630 RNDIS mode
USB: serial: option: add support for Simcom SIM7500/SIM7600 RNDIS mode
USB: serial: option: add Simcom SIM7500/SIM7600 (MBIM mode)
USB: serial: option: add Fibocom NL678 series
USB: serial: option: add Telit LN940 series
USB: serial: option: add Fibocom NL668 series
USB: serial: option: add GosunCn ZTE WeLink ME3630
qmi_wwan: apply SET_DTR quirk to the SIMCOM shared device ID
If you use any of the listed cellular modules, drivers and specified USB modes in the commits above, ensure that your kernel version already include the patch or apply it to your build.
How-to guide: How can we control, configure and establish a simple data connection for a cellular module in Linux systems using the open source ModemManager tool for modem control and connection management.
ModemManager is a open source tool for Linux that can be used to communicate with cellular devices for configuration, status check, connection triggering etc. It is capable of communicate over several types of device control channels such as QMI/RMNET, MBIM, MODEM / AT command etc.
It is hosted by the Freedesktop.org community and driven by Aleksander Morgado and other contributors, please visit https://www.freedesktop.org/wiki/Software/ModemManager/ for latest information, source code, API reference manuals, debugging tips, contribution, mailing list etc.
Keep in mind that ModemManager is not directly developed or driven by cellular device vendors and the compatibility cannot be guaranteed for the specific device you aim to use. Some vendors contribute with code to make their devices fully compatible, while others don't. However many cellular devices can be set to expose standardized types of USB network interface and control channel such as MBIM interface by USB-IF or the Qualcomm proprietary interface QMI that ModemManager will try to identify, and often manage to work successfully with.
Before continuing with ModemManager, a good thing to ensure is that you have common Linux driver modules available in your kernel build.
You can compare your own systems kernel config with the ones listed in the following FAQ:
Common Linux kernel modules and configs necessary for communicating with cellular modules over USB interface
Selections of these are commonly used by cellular devices and need to be available in order to have device drivers correctly loaded when devices are detected.
Start by installing ModemManager and its dependencies to your Linux system.
You can build it from source code release tarball found at freedesktop.org (install instructions included in the archive)
If you have a package manager in your Linux distribution, it can usually be installed through them also.
E.g. on Ubuntu using apt to install it and related dependencies:
apt install modemmanager libmbim-utils libqmi-utils
Keep in mind that Linux distributions sometimes rely on fairly old releases in their repositories and the development of ModemManager, libqmi and libmbim are on-going continuously. So is also the development of the cellular devices when the cellular technologies evolve. It is therefore recommended that you have a fairly recent version of ModemManager, libqmi and libmbim running in your system as well as when it comes to kernel version since the driver modules sometimes acquire patch fixes to be compatible with new chipset features etc.
Check Freedesktop.org pages for details on the latest ModemManager, NetworkManager, Libqmi and Libmbim releases.
Once you've installed ModemManager and rebooted your system, the service daemon should be running already in background.
Mmcli is the related command line interface tool which can be used to interact with ModemManager daemon through command line commands.
Check the version by command:
mmcli -V
<< mmcli 1.13.0
<< Copyright (2011 - 2020) Aleksander Morgado
<< License GPLv2+: GNU GPL version 2 or later
<< This is free software: you are free to change and redistribute it.
<< There is NO WARRANTY, to the extent permitted by law.
Print general mmcli help message:
mmcli --help
ModemManager normally listen, probes and detects cellular devices automatically when operating correctly but a forced scan can be triggered with command:
mmcli --scan-modems
<< successfully requested to scan devices
To list detected cellular devices use command:
mmcli --list-modems
<< /org/freedesktop/ModemManager1/Modem/0 [Sierra Wireless, Incorporated] MC7455
Here ModemManager have detected a Sierra Wireless cellular device and it has here been given the the identifier number 0 by ModemManager.
To acquire more device information and status use the --modem command and identifier value.
mmcli --modem=0
<< -----------------------------
<< General | dbus path: /org/freedesktop/ModemManager1/Modem/0
<< | device id: 3a2f5fad8e91dbf417694f23165017c1f8a6e061
<< -----------------------------
<< Hardware | manufacturer: Sierra Wireless, Incorporated
<< | model: MC7455
<< | firmware revision: SWI9X30C_02.32.11.00 r8042 CARMD-EV-FRMWR2 2019/05/15 21:52:20
<< | carrier config: default
<< | h/w revision: 1.0
<< | supported: gsm-umts, lte
<< | current: gsm-umts, lte
<< | equipment id: 359072066171840
<< -----------------------------
<< System | device: /sys/devices/pci0000:00/0000:00:14.0/usb3/3-2
<< | drivers: qcserial, qmi_wwan
<< | plugin: sierra
<< | primary port: cdc-wdm0
<< | ports: cdc-wdm0 (qmi), wwan1 (net), ttyUSB2 (at), wwan0 (net),
<< | cdc-wdm1 (qmi), ttyUSB1 (gps), ttyUSB0 (qcdm)
<< -----------------------------
<< Status | lock: sim-pin
<< | unlock retries: sim-pin (3), sim-puk (10), sim-pin2 (0), sim-puk2 (10)
<< | state: locked
<< | power state: on
<< | signal quality: 0% (cached)
<< -----------------------------
<< Modes | supported: allowed: 3g; preferred: none
<< | allowed: 4g; preferred: none
<< | allowed: 3g, 4g; preferred: 4g
<< | allowed: 3g, 4g; preferred: 3g
<< | current: allowed: 3g, 4g; preferred: 4g
<< -----------------------------
<< Bands | supported: utran-1, utran-3, utran-4, utran-5, utran-8, utran-2,
<< | eutran-1, eutran-2, eutran-3, eutran-4, eutran-5, eutran-7, eutran-8,
<< | eutran-12, eutran-13, eutran-20, eutran-25, eutran-26, eutran-29,
<< | eutran-30, eutran-41
<< | current: utran-1, utran-3, utran-4, utran-5, utran-8, utran-2,
<< | eutran-1, eutran-2, eutran-3, eutran-4, eutran-5, eutran-7, eutran-8,
<< | eutran-12, eutran-13, eutran-20, eutran-25, eutran-26, eutran-29,
<< | eutran-30, eutran-41
<< -----------------------------
<< IP | supported: ipv4, ipv6, ipv4v6
<< -----------------------------
<< SIM | dbus path: /org/freedesktop/ModemManager1/SIM/0
A detailed summary of device status, configs and system drivers, paths and IDs are returned.
Currently the device status indicates that inserted SIM card is PIN locked, so a unlock by --pin command is necessary:
mmcli --modem=0 --sim=0 --pin=****
<< successfully sent PIN code to the SIM
Now we can change device state to enabled using command:
mmcli --modem=0 --enable
<< successfully enabled the modem
if we're check device status again we can see that device:
mmcli --modem=0
…
<< --------------------------------
<< Status | lock: sim-puk2
<< | unlock retries: sim-pin (3), sim-puk (10), sim-pin2 (0), sim-puk2 (10)
<< | state: registered
<< | power state: on
<< | access tech: lte
<< | signal quality: 96% (recent)
…
<< 3GPP | imei: 359072066171840
<< | operator id: 24002
<< | operator name: 3
<< | registration: home
<< --------------------------------
<< 3GPP EPS | ue mode of operation: csps-2
<< --------------------------------
<< SIM | dbus path: /org/freedesktop/ModemManager1/SIM/0
The status output shows that devices is registered in network using LTE technology with a good signal strength.
It is now time to activate the data connection with --simple-connect command.
ModemManager will tie the data bearer for our given subscription APN to the qmi_wwan network interface, typically named wwan0 (unless renamed by Linux distribution or user)
Fill in the details as below but for your modem number, subscription APN and the IP type it can work with (ipv4 / ipv6 ipv4v6)
mmcli -m 0 --simple-connect='apn=data.tre.se,ip-type=ipv4v6'
<< successfully connected the modem
if we check modem status again we can see that a bearer have been established.
mmcli --modem=0
…
<< --------------------------------
<< Bearer | dbus path: /org/freedesktop/ModemManager1/Bearer/0
…
The bearer have got identifier number 0 so we can request more details for it to acquire the IP details:
mmcli --modem=0 --bearer=0
<< ------------------------------------
<< General | dbus path: /org/freedesktop/ModemManager1/Bearer/0
<< | type: default
<< ------------------------------------
<< Status | connected: yes
<< | suspended: no
<< | interface: wwan1
<< | ip timeout: 20
<< ------------------------------------
<< Properties | apn: data.tre.se
<< | roaming: allowed
<< | ip type: ipv4v6
<< ------------------------------------
<< IPv4 configuration | method: static
<< | address: 2.68.206.100
<< | prefix: 29
<< | gateway: 2.68.206.101
<< | dns: 80.251.201.177, 80.251.201.178
<< | mtu: 1500
<< ------------------------------------
<< IPv6 configuration | method: static
<< | address: 2a02:aa1:1010:b6bb:6d12:d0dc:978e:3982
<< | prefix: 64
<< | gateway: 2a02:aa1:1010:b6bb:21ea:c721:62c3:9760
<< | dns: 2a02:aa0::55, 2a02:aa0::56
<< | mtu: 1500
<< ------------------------------------
<< Statistics | duration: 450
<< | bytes rx: 6693
<< | attempts: 1
<< | total-duration: 450
<< | total-bytes rx: 6693
From here we can see the IP details we've been assigned by the cellular network.
ModemManager does not assign IPv4 address details to the cellular modules network interface in Linux by itself.
When ModemManager is used in conjunction with NetworkManager and the cellular connection is managed by it, then the IPv4 address details will be collected by NetworkManager through ModemManager and automatically assigned to network interface when connection is established.
If the system does not implement NetworkManager, then the IP and routing configuration needs to be handled by user software/scripting.
Example:
Enable network interface in Linux:
ip link set wwan0 up
Set the IPv4 address acquired from bearer information above, the CIDR subnet mask can always be set to 32:
ip addr add 2.68.206.100/32 dev wwan0
Disable ARP:
ip link set dev wwan0 arp off
Set MTU value acquired from network:
ip link set dev wwan0 mtu 1500
Add a default or other type of route to the cellular network device (e.g. with a metric to set which route to prefer)
ip route add default dev wwan0 metric 200
Add the DNS servers reported by cellular network or use other public/desired ones.
DNS server addresses are handled in different ways depending on the Linux distribution and network manager used. Therefore please refer to related dist documentation for best practice to add / maintain DNS server addresses in your specific system.
sh -c "echo 'nameserver 80.251.201.177' >> /etc/resolv.conf"
sh -c "echo 'nameserver 80.251.201.178' >> /etc/resolv.conf"
We should now have a network interface passing data successfully, we can try it out by doing ping requests:
IPv4 data:
ping -4 -c 4 -I wwan0 8.8.8.8
PING 8.8.8.8 (8.8.8.8) from 2.68.206.100 wwan0: 56(84) bytes of data.
64 bytes from 8.8.8.8: icmp_seq=1 ttl=57 time=50.8 ms
64 bytes from 8.8.8.8: icmp_seq=2 ttl=57 time=48.8 ms
64 bytes from 8.8.8.8: icmp_seq=3 ttl=57 time=24.0 ms
64 bytes from 8.8.8.8: icmp_seq=4 ttl=57 time=44.8 ms
--- 8.8.8.8 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3005ms
rtt min/avg/max/mdev = 23.979/42.115/50.840/10.694 ms
IPv6 data:
ping -6 -c 4 -I wwan0 2600::
PING 2600::(2600::) from 2a02:aa1:1010:b6bb:8962:7405:b81c:7627 wwan0: 56 data bytes
64 bytes from 2600::: icmp_seq=1 ttl=47 time=179 ms
64 bytes from 2600::: icmp_seq=2 ttl=47 time=176 ms
64 bytes from 2600::: icmp_seq=3 ttl=47 time=175 ms
64 bytes from 2600::: icmp_seq=4 ttl=47 time=177 ms
--- 2600:: ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3004ms
rtt min/avg/max/mdev = 175.411/176.935/179.268/1.446 ms
How to collect initial diagnostics data and logs for Simcom SIM7000 series cellular modules, needed when requesting Techship technical support?
In order to troubleshoot and solve a technical problem, we ask you to please provide information about your system and logs from the related Simcom module when creating a technical support ticket.
Problem description of what exact problem is and in what precise situations present.
Describe the host system:
-Hardware (system board, peripherals...)
-Operating system and detailed versions (E.g. Windows, Linux release, kernel...)
-Drivers and driver versions
Identify the precise details of cellular module found on label:
-Model
-SKU/BOM or P/N code
(For RMA returns the IMEI number is mandatory)
If you are running on a Linux based system, please capture the terminal logs bellow:
uname -a
lsusb
lsusb -t
ifconfig -a
ls -l /dev/serial/by-id
ls -l /sys/bus/usb-serial/devices
dmesg
The logs from the cellular module firmware can be acquired by accessing the USB enumerated serial (COM) interfaces accepting AT commands. They can be named modem, AT, PC UI etc. (In Windows device manager, found under modem or serial interfaces). Send the following AT commands bellow to module and capture the output and include them when creating the the technical support ticket.
Test that you get a reply with command:
AT
Command echo enabled:
ATE1
Basic module info:
ATI
Detailed module version info:
AT+SIMCOMATI
Verbose error reporting:
AT+CMEE=2
Module model:
AT+CGMM
Firmware version:
AT+CGMR
IMEI Code:
AT+CGSN
Operational mode:
AT+CFUN?
Pin status:
AT+CPIN?
Get mobile operation band:
AT+CBAND?
Preferred band selection:
AT+CNBP?
Show network system mode:
AT+CNSMOD?
Preferred order CAT-M and NB-IoT:
AT+CMNB?
Preferred network mode:
AT+CNMP?
List network operator info:
AT+COPS?
Network registration status:
AT+CREG?
Network GPRS registration status:
AT+CGREG?
Network EPS registration status:
AT+CEREG?
Signal strength:
AT+CSQ
Request UE system info:
AT+CPSI?
Packet domain attach status
AT+CGATT?
List APN details/PDP profiles:
AT+CGDCONT?
AT$QCPDPP?
PDP profiles attach status:
AT+CGACT?
Show PDP IP address:
AT+CGPADDR
AT+CGCONTRDP
RM network interface status:
AT$QCRMCALL?
Power Saving Mode Setting:
AT+CPSMS?
Entended-DRX Setting:
AT+CEDRXS?
Get Network APN in CAT-M or NB-IOT:
AT+CGNAPN
Service Domain Preference:
AT+CSDP?
LTE Cat-M cell lock configuration:
AT+MCELLLOCK?
LTE NB-IOT cell lock configuration:
AT+NCELLLOCK?
NB-IOT Scrambling Feature config:
AT+NBSC?
APN configuration mode:
AT+CAPNMODE?
Query RRC State:
AT+CRRCSTATE?
CAT-M and NB-IOT band config:
AT+CBANDCFG?
Module crash reset status:
AT+CEDUMP?
NB-IOT band scan optimization config:
AT+CNBS?
Service Domain Preference For NB-IOT:
AT+CNDS?
Network information:
AT+CENG?
The support ticket can be created after login at: https://techship.com/technical_support/