TECHSHIP IS A GLOBAL SUPPLIER OF WIRELESS COMPONENTS

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Manufacturer
SIMCom
Technology
NB-IoT
CAT-M1 (eMTC)
External Voltage
Yes
Technical details:
LTE NB-IoT and LTE CAT-M1 network technology requires a network side upgrade also, therefore please check with local network operator that it is supported in your location.

This manual describes the hardware and technical specifications of the module.

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This guide describes the usage of the evaluation kit for Simcom LTE cellular modules.

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Uploaded at
2018-03-29 16:09:18
Last updated
2018-12-07 11:26:15
Version
V1.01
Related products
SIMCom SIM7000G Development Kit
SIMCom SIM7000E Development Kit
SIMCom SIM7500A Development kit
SIMCom SIM7500E Development Kit

This manual describes the AT commands valid for controlling the Simcom SIM7000 Series modules.

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SIM800F_SIM900_SIM5300E_Migration to SIM7000_Application Note_V1.00,
SIM7000 Series UART Application Note_V1.00,
SIM7000 Series_FTP_Application Note_V1.00,
SIM7000 Series_GNSS_Application Note_V1.00,
SIM7000 Series_HTTP_Application Note_V1.01,
SIM7000 Series_NTP_Application Note_V1.00,
SIM7000 Series_PING_Application Note_V1.00,
SIM7000 Series_TCPIP_Application Note_V1.01

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Uploaded at
2018-01-12 17:09:42
Last updated
2018-01-12 17:09:42
Version
20180112
Related products
SIMCom SIM7000E Development Kit
SIMCom SIM7000E CAT-M/NB-IoT SMT
SIMCom SIM7000G Development Kit
SIMCom SIM7000E CAT-M/NB-IoT PCIE

This archice contains the Simcom SIM7000 Series Firmware Update Tool for Microsoft Windows systems
(Not for SIM7020 series)

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Uploaded at
2018-02-27 11:58:25
Last updated
2018-10-05 11:53:43
Version
1.39
Requirements
Microsoft Windows
Simcom SIM7000 series module
Simcom Windows drivers
Related products
SIMCom SIM7000G
SIMCom SIM7000E CAT-M/NB-IoT SMT
SIMCom SIM7000E Development Kit
SIMCom SIM7000G Development Kit
SIMCom SIM7000E CAT-M/NB-IoT PCIE
SIMCom SIM7000G CAT-M/NB-IoT/GSM miniPCIe

SimCom SIM7000 series Downloadable Application Module:
• Powerful: based on C language, a powerful programming language and can perform complex calculation as programming on module firmware directly.
• Simplicity: provides many interfaces to assist you develop applications easily including AT command operation, thread operation, EFS operation, GPIO/I2C/ADC and other operation libraries.
• Efficiency: C language is the fastest language besides ASM language. By using it, you do not need to care whether their application can perform so quickly to handle software/hardware operation.
• Extensibility: provides many easy-to-use interfaces which can provide most commonly-used functions. Customer can also develop their own libraries like database(sqlite) or compress utility(zip) easily.
• Multi-threads support: supports multi thread running in the module, by using the thread APIs, customer applications can do many powerful functions.
• Big memory: provides up to 1M DDR memory and full EFS space for customer applications to use. With big memory support, customer can write very complicated applications in multiple C source files.
• Powerful periphery operation: provides powerful APIs to let customer applications operate numerous periphery devices.
• Flexible: don’t rely on module’s version, the Downloadable Application Module (DAM) will run successfully even if the module’s version was updated.
• Good power utilizing: enables better power consumption efficiency compared separate external MCU. Also, when DAM are idle(call tx_event_flags_get or tx_thread_sleep), the module will enter sleep mode as it needs. Any interrupt will wake up the SIM7000 module.

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Uploaded at
2018-01-15 10:00:45
Last updated
2018-01-15 10:00:46
Related products
SIMCom SIM7000E Development Kit
SIMCom SIM7000E CAT-M/NB-IoT SMT
SIMCom SIM7000G Development Kit
SIMCom SIM7000E CAT-M/NB-IoT PCIE
Question

How to collect initial diagnostics data and logs for Simcom SIM7000 series cellular modules, needed when requesting Techship technical support?

Solution

In order to troubleshoot and solve a technical problem, we ask you to please provide information about your system and logs from the related Simcom module when creating a technical support ticket.

Problem description of what exact problem is and in what precise situations present.

Describe the host system:
-Hardware (system board, peripherals...)
-Operating system and detailed versions (E.g. Windows, Linux release, kernel...)
-Drivers and driver versions

Identify the precise details of cellular module found on label:
-Model
-SKU/BOM or P/N code
(For RMA returns the IMEI number is mandatory)

If you are running on a Linux based system, please capture the terminal logs bellow:
uname -a
lsusb
lsusb -t
ifconfig -a
ls -l /dev/serial/by-id
ls -l /sys/bus/usb-serial/devices
dmesg

The logs from the cellular module firmware can be acquired by accessing the USB enumerated serial (COM) interfaces accepting AT commands. They can be named modem, AT, PC UI etc. (In Windows device manager, found under modem or serial interfaces). Send the following AT commands bellow to module and capture the output and include them when creating the the technical support ticket.

Test that you get a reply with command:
AT
Command echo enabled:
ATE1
Basic module info:
ATI
Detailed module version info:
AT+SIMCOMATI
Verbose error reporting:
AT+CMEE=2
Module model:
AT+CGMM
Firmware version:
AT+CGMR
IMEI Code:
AT+CGSN
Operational mode:
AT+CFUN?
Pin status:
AT+CPIN?
Get mobile operation band:
AT+CBAND?
Preferred band selection:
AT+CNBP?
Show network system mode:
AT+CNSMOD?
Preferred order CAT-M and NB-IoT:
AT+CMNB?
Preferred network mode:
AT+CNMP?
List network operator info:
AT+COPS?
Network registration status:
AT+CREG?
Network GPRS registration status:
AT+CGREG?
Network EPS registration status:
AT+CEREG?
Signal strength:
AT+CSQ
Request UE system info:
AT+CPSI?
Packet domain attach status
AT+CGATT?
List APN details/PDP profiles:
AT+CGDCONT?
AT$QCPDPP?
PDP profiles attach status:
AT+CGACT?
Show PDP IP address:
AT+CGPADDR
AT+CGCONTRDP
RM network interface status:
AT$QCRMCALL?
Power Saving Mode Setting:
AT+CPSMS?
Entended-DRX Setting:
AT+CEDRXS?
Get Network APN in CAT-M or NB-IOT:
AT+CGNAPN
Service Domain Preference:
AT+CSDP?
LTE Cat-M cell lock configuration:
AT+MCELLLOCK?
LTE NB-IOT cell lock configuration:
AT+NCELLLOCK?
NB-IOT Scrambling Feature config:
AT+NBSC?
APN configuration mode:
AT+CAPNMODE?
Query RRC State:
AT+CRRCSTATE?
CAT-M and NB-IOT band config:
AT+CBANDCFG?
Module crash reset status:
AT+CEDUMP?
NB-IOT band scan optimization config:
AT+CNBS?
Service Domain Preference For NB-IOT:
AT+CNDS?
Network information:
AT+CENG?

The support ticket can be created after login at: https://techship.com/technical_support/

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