TECHSHIP IS A GLOBAL SUPPLIER OF WIRELESS COMPONENTS
SIMCom SIM7000G is is global-Band LTE-FDD / TDD-LTE and Quad-Band GPRS/EDGE module solution in miniPCIe form factor type which supports LTE CAT-M1(eMTC) and NB-IoT up to 375kbps data transfer.
● With Power Save Mode(PSM) and Extended Discontinuous Reception(eDRX), SIM7000G can extend battery life to 10 years
● SIM7000G provides deeper coverage enhancement compared to GSM
● The package and AT commands of SIM7000G mostly are compatible with SIM900 and SIM800F.
This manual describes the hardware and technical specifications of the module.
This manual describes the AT commands valid for controlling the Simcom SIM7000 Series modules.
This manual gives general guidelines worth considering when designing and selecting main and diversity antennas for cellular applications.
This Zip archive contains the Windows operating system drivers for the SIM7xxx series Qualcomm chipset based cellular modules. Please refer to the included PDF manual for installation instructions for each system and USB endpoint selection.
This archice contains the Simcom SIM7000 Series Firmware Update Tool for Microsoft Windows systems
(Not for SIM7020 series)
How to collect initial diagnostics data and logs for Simcom SIM7000 series cellular modules, needed when requesting Techship technical support?
In order to troubleshoot and solve a technical problem, we ask you to please provide information about your system and logs from the related Simcom module when creating a technical support ticket.
Problem description of what exact problem is and in what precise situations present.
Describe the host system:
-Hardware (system board, peripherals...)
-Operating system and detailed versions (E.g. Windows, Linux release, kernel...)
-Drivers and driver versions
Identify the precise details of cellular module found on label:
-SKU/BOM or P/N code
(For RMA returns the IMEI number is mandatory)
If you are running on a Linux based system, please capture the terminal logs bellow:
ls -l /dev/serial/by-id
ls -l /sys/bus/usb-serial/devices
The logs from the cellular module firmware can be acquired by accessing the USB enumerated serial (COM) interfaces accepting AT commands. They can be named modem, AT, PC UI etc. (In Windows device manager, found under modem or serial interfaces). Send the following AT commands bellow to module and capture the output and include them when creating the the technical support ticket.
Test that you get a reply with command:
Command echo enabled:
Basic module info:
Detailed module version info:
Verbose error reporting:
Get mobile operation band:
Preferred band selection:
Show network system mode:
Preferred order CAT-M and NB-IoT:
Preferred network mode:
List network operator info:
Network registration status:
Network GPRS registration status:
Network EPS registration status:
Request UE system info:
Packet domain attach status
List APN details/PDP profiles:
PDP profiles attach status:
Show PDP IP address:
RM network interface status:
Power Saving Mode Setting:
Get Network APN in CAT-M or NB-IOT:
Service Domain Preference:
LTE Cat-M cell lock configuration:
LTE NB-IOT cell lock configuration:
NB-IOT Scrambling Feature config:
APN configuration mode:
Query RRC State:
CAT-M and NB-IOT band config:
Module crash reset status:
NB-IOT band scan optimization config:
Service Domain Preference For NB-IOT:
The support ticket can be created after login at: https://techship.com/technical_support/